Is ACE affiliated with Hertz? I returned a car at Brisbane International and rented another one (due to a different drop-off location) while waiting at the designated spot. ACE sent a car to pick me up. The cars have good value for money; they may not be brand new but still very easy to drive and fuel-efficient. They didn't push for insurance, but I had already bought full coverage. A two-seater car was more than enough for two people.
They didn't inform me that after-hours self-service pickup wasn't available.
This rental company closes in the afternoon, so we couldn't get the car the same day. We had to take a taxi to the downtown hotel, which cost nearly 2,000 yuan round-trip and was hard to find. It took over an hour of walking and taking a taxi to locate it. Don't be tempted by the low prices; it's better to choose big brands like Avis. Also, their cars are not owned by them but are in collaboration with big brands, prioritizing their own customers' reservations.
The car was in good condition and the trunk was large enough to fit two 28-inch, two 26-inch, and one 20-inch suitcase, totaling five pieces of luggage. The store is a bit far from Perth Airport; you need to contact a shuttle, which took some effort. Fortunately, I met an employee from another rental company who helped me call for a shuttle. The shuttle service was great, the vehicle was spacious, and after returning the car, they kindly took us back to the airport. Big thumbs up to the driver (definitely over 70 years old).
We got an upgrade to a good diesel 4x4 which was good. The counter staff member (pretty sure it was Denise) was great. The car was pretty dirty but they had some issues with getting cars delivered in time so the staff were managing everyone really well.
About QEEQ:10.0/10
Super easy to use and a far superior price to anything else.
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View more >They didn't inform me that after-hours self-service pickup wasn't available.
This rental company closes in the afternoon, so we couldn't get the car the same day. We had to take a taxi to the downtown hotel, which cost nearly 2,000 yuan round-trip and was hard to find. It took over an hour of walking and taking a taxi to locate it. Don't be tempted by the low prices; it's better to choose big brands like Avis. Also, their cars are not owned by them but are in collaboration with big brands, prioritizing their own customers' reservations.
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