CANADA CAR RENTAL REVIEWS

Would use again

Great price

Excelente servicio !!

Excelente servicio !!

The car was a Hyundai Tucson, but it almost similar to a Toyota RAV4 The waiting time at the meeting place (Viscount station) was more than 40 minutes. If there is no luggage, it is much faster to reach the place on foot in approximately 15 minutes. The staff does not want to admit that the insurance policies were not bought from them, they did not give the car without buying additional insurance from them! They also charged extra for after-hours car pick-up despite the fact that I arrived at the meeting place on time. The tank was only 2/3 full. The difference is not reimbursed for returning the car with a full tank.

Excellent

Excellent

Prices are bit higher. Overall good experience..good services...well behaved well managed.. Thanx...

Good and prompt services... easy and fast booking process... Thanx...

Friendly helpful staff at pick up. Was perwarned that drop off was closed, but easy to find key drop.

No issues

Bit messy and temu like but it did work

Easy and helpful

Temu of booking rental cars but worked fine and was easy

City is great.Quick and professional.

All good

No comment

Experience was very disappointing. Pick-up: you either are partner with Routes or you are not. At the counter I got the rehearsed "they did not give us all the information" which is simply non sense. The additional amount we had to pay for the second driver (£113) was different from what mentioned in the booking (£94). When we asked for explanation they printed the email received from Europcar and none of the numbers made any sense at all (rate between GBP and CAD was over 2). Luckily enough we only had to pay for the additional driver and the difference was small, but it was impossible to understand what we paid and what we needed to pay from the information provided. Drop-Off: we had to wait in the pick up queue as no one was available at the return counter. After 20 minutes of wait we were told we could leave the keys to one of their representative - which we eneded up doing - if the car was in the same condition. Not an experience I'd like to repeat.

Counter staff/owner was great!

Great prices/easy to book

Budget was great. We had tried to book through them initially but each time we went back to the site the price had gone up. Went through qeeq and got a good price for what we wanted.

Qeeq worked well. Had never heard of it before so was sceptical but that turned out to be unfounded. They gave us a heads up about the hold/bond that would be required on pickup which saved us stressing about it at the time.

Very poor service at pick up, car wasn’t even at the location for the agreed 12.00 pick up. No apologies given was told to go and get a coffee and come back at 12.15. The manager, Khalid, was argumentative and told me it was normal to wait an hour implying I was lucky to get it when I did.

Con avis la experiencia fue buena. Aun no me enviaron el recibo de recepción del coche porque hice devolución express en el aeropuerto de Montreal

Funciona perfecto y todo salió genial.

Please note that europcar has franchised this site to a local company

None

Helpful counter staff

ごく普通の対応です。スムーズにお借りすることができました。

問題なく借りられました。

Très efficace.

J'apprécie vraiment QEEQ et les baisers de tarif quand il y a lieu. Les véhicules sont top b

The car was great. The guy didn’t bring us our car like he did for other passengers and made us walk to get ours. Additionally, we did not get a drop off service although it was a 5 min or less drive to port and I told them I was pregnant.

QEEQ was fine to book with. However, when I’d thought we’d booked at the wrong rental place, they offered no help in transferring the car to another location. Fortunately, we found we did book at the right place but we were annoyed that QEEQ customer service would not have been able to assist us if we had not.