EUROPCAR CAR RENTAL REVIEWS IN JAPAN

Minato-Ku

Reviewed: Wed, Sep 4, 2019

“Tokyo-Nagano-Kyoto-Osaka”

About Europcar: 4.0 /10

Originally booked a Mazda 2, but was told only a Suzuki van was available when picking up the car... They had a take-it-or-leave-it attitude.

About QEEQ: 8.0 /10

K.Harrison

Japan

x5
x0
x0
x0

1 days rental

Standard | Mazda 5 or similar

Tokyo Haneda Airport Terminal 1(HND)

Reviewed: Wed, Jul 24, 2019

“Good car and good service from Times rental cars”

About Europcar: 8.3 /10

We had issues with our IDP which wasn't dated (error by Post Office in the UK) but it took an hour to convince Europcar/Times to accept it was valid. Otherwise the Times staff were helpful and the return drop off details very good.

About QEEQ: 8.0 /10

Easy to book the car and one way hire options better than competitors- but hire overall was expensive vs other countries. Plus cost of tolls was not pointed out upfront.

Sara

Japan

x2
x0
x0
x2

1 days rental

Economy | Mazda 2 or similar

Reviewed: Wed, Aug 14, 2019

“A great car hire company”

About Europcar: 10.0 /10

Extremely polite service, nothing was too much trouble or effort. Assisted in changing the sat nav to English for us which made everything much easier.

About QEEQ: 9.0 /10

Customer service was very prompt in answering my queries.

D.Brown

Japan

x2
x0
x0
x0

4 day rental

Economy | Mazda 2 or similar

Reviewed: Tue, May 24, 2022

“Don’t do it”

About Europcar: 5.0 /10

Give the customer what they book and stop being deceptive.

About QEEQ: 8.0 /10

K.Farkas

Japan

x1
x0
x1
x2

12 day rental

Economy | Mazda 2 or similar

Reviewed: Tue, May 10, 2022

“Great holiday with a great rental car.”

About Europcar: 8.0 /10

Great car, very clean and paperwork was in English which was good. Counter service staff should be able to speak some English. This was not the case and made the collection process quite stressful.

About QEEQ: 10.0 /10

QEEQ responded quickly to my enquiries.

S.Law

Japan

x4
x0
x0
x0

1 days rental

Standard | Mazda 5 or similar

New Chitose Airport(CTS)

Sapporo

Reviewed: Tue, Jun 18, 2019

“The car from Times Car Rental was very old and in poor condition.”

About Europcar: 6.3 /10

The car was not good. Dirty. Not cleaned outside for rental. The front window rain blade was too old that the plastic would not effectively wripped off the rain.

About QEEQ: 8.0 /10

T.Sodsaiyart

Japan

x2
x0
x0
x0

1 days rental

Economy | Mazda 2 or similar

Sapporo

Reviewed: Tue, Jul 23, 2019

“Good experience to drive car in Japan”

About Europcar: 9.7 /10

Book Eurocar but the car company operates by Times, good service too

About QEEQ: 10.0 /10

Good deal to book with Easyrentcars, sure will book again

Lucy Sweet

Japan

x0
x0
x0
x0

1 days rental

Tokyo Narita Airport(NRT)

Reviewed: Tue, Jan 2, 2024

About Europcar: 10.0 /10

Not bad

About QEEQ: 10.0 /10

Ulysses Terry

Japan

x0
x0
x0
x0

1 days rental

Reviewed: Tue, Dec 19, 2023

About Europcar: 10.0 /10

Pretty good

About QEEQ: 10.0 /10

S.Ng

Japan

x4
x0
x2
x1

9 day rental

Economy | Mazda 2 or similar

Reviewed: Tue, Dec 13, 2022

About Europcar: 9.0 /10

Arriving at the airport to look for the counter was a little difficult. There was no Europcar sign but rather Times so we were going back and forth looking for the counter. It’d be worthwhile having a number to text vs call if we were running late.

About QEEQ: 10.0 /10

P.LI

Japan

x3
x0
x2
x1

1 days rental

Compact | Nissan Note or similar

Reviewed: Thu, May 30, 2019

“wasted 2 and half hour when pick up car due to the misleading info from Easyrentcars.com (staff Shan”

About Europcar: 8.3 /10

I don't know why ask me to comment on Eurocar as i pick the car from times rental. Anyway the Japanese staff were excellent in everything. Service, car, information. I give 5 star for it and will definitely use this company again!

Porter Wyclif(fe)

Japan

x0
x0
x0
x0

1 days rental

Reviewed: Thu, Feb 15, 2024

“Osaka - Shirahama - Nachikatsuura - Wakayama - Mount Koya - Osaka”

About Europcar: 10.0 /10

Pickup and return were very fast, completed within 5-10 minutes.

About QEEQ: 10.0 /10

Japan

x2
x0
x2
x2

5 day rental

Economy | Mazda 2 or similar

Reviewed: Thu, Dec 7, 2023

About Europcar: 9.0 /10

Location codes in the car navigation system did not work, and overall the navigation system was not useful because it did not find POIs.

About QEEQ: 10.0 /10

Calvin

Japan

x2
x0
x2
x0

1 days rental

Economy | Mazda 2 or similar

Kagoshima Airport(KOJ)

Kirishima

Reviewed: Thu, Aug 22, 2019

“Please provide information on Japan's "expressway pass"”

About Europcar: 10.0 /10

To be exact, it is service provided by "Times Car Rental". The location is super close to airport (5mins).

About QEEQ: 10.0 /10

X.Friend

Japan

x2
x0
x2
x2

1 days rental

Economy | Mazda 2 or similar

Kawasaki

Reviewed: Sun, Feb 16, 2020

“Very happy with Easyrentcars.com in Japan”

About Europcar: 10.0 /10

We have rented from Europcar in Japan quite a few times and always have fantastic service.

About QEEQ: 10.0 /10

Really happy using Easyrentcars.com - I have used them twice now and really happy with the whole process.

Elva Nathaniei

Japan

x0
x0
x0
x0

1 days rental

Kyoto

Reviewed: Sun, Dec 3, 2023

About Europcar: 4.0 /10

The promised model was not available, and we were given a smaller one. We prepaid but there was no reservation for the specific model. Poor service.

Mamie Jonah

Japan

x0
x0
x0
x0

1 days rental

Reviewed: Sat, Oct 12, 2019

About Europcar: 10.0 /10

The service was excellent, and the process was smooth and fast.

About QEEQ: 10.0 /10

Leona Sherwood

Japan

x0
x0
x0
x0

1 days rental

Tokyo Narita Airport(NRT)

Reviewed: Mon, Jan 1, 2024

About Europcar: 6.0 /10

Overcharging, unclear billing details, customer service knows nothing.

Spencer Toland

Japan

x0
x0
x0
x0

1 days rental

Matsuyama Airport(MYJ)

Matsuyama