From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3818351356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3818351356
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GOLDCAR CAR RENTAL REVIEWS

Learn What Real QEEQ Customers Say About Your Car Rental Company

Heloise Esther

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Reviewed: Wed, May 15, 2024
About GOLDCAR: 2.0 /10
They aggressively pushed for insurance and insisted on checking my additional policy. After switching the car, there was an unexplained charge on my credit card with no notification via SMS, email, or receipt. There is no phone support or customer service available. I have disputed the charge with my credit card company. This company has very poor reviews on TripAdvisor. Don’t try to save a little money and end up losing a lot. Avoid this car rental company.
About QEEQ: 10.0 /10

Frank

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Mini Van | Citroen C4 Picasso or similar
Reviewed: Wed, Jun 26, 2024
“Perfect”
About GOLDCAR: 10.0 /10
Goldcar were wonderful Easy , pleasant , helpful I will rent again without hesitation
About QEEQ: 10.0 /10
QEEQ were fine this occasion

Cornelia Elizabeth

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Reviewed: Wed, Jul 3, 2024
About GOLDCAR: 10.0 /10
The company provides a shuttle bus to and from the airport, which is very convenient.
About QEEQ: 10.0 /10

Bonnie Albert

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Reviewed: Tue, May 14, 2024
About GOLDCAR: 2.0 /10
The car was not a Mercedes, it was a wreck.

Eli Buck

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Reviewed: Tue, Jun 4, 2024
About GOLDCAR: 2.0 /10
I didn't notice it at the scene, but later I found out they overcharged me. I explicitly said no extra insurance was needed, but they added it secretly. First time being tricked in 30 years of traveling abroad.

Esther Katte

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Reviewed: Thu, May 9, 2024
About GOLDCAR: 8.0 /10
It's okay.
About QEEQ: 10.0 /10

Octavia Edith

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Reviewed: Thu, Jun 27, 2024
About GOLDCAR: 6.0 /10
Average

Merlin Pearson

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Reviewed: Thu, Jun 13, 2024
About GOLDCAR: 2.0 /10
My reservation was for a petrol car. After giving me the pickup slip, they chased me to the garage to take it back and changed it before handing it back to me. I realized it was an electric car after driving for over 200 kilometers. When I asked in English at the store whether the car was petrol or diesel, the staff acted like they didn't understand, even after I asked several times. I then realized why they pretended not to understand. It's not just about attitude; I could understand their bad attitude after I refused to buy their insurance, but pretending not to understand 'petrol,' 'diesel,' and then changing the car was just dishonest.

LA

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Small SUV | Audi Q2 or similar
Reviewed: Thu, Jul 4, 2024
“Fácil, buena información sobre lo contratado.”
About GOLDCAR: 8.0 /10
El coche tenía muchos golpes de chapa y arañazos pero estaban todos apuntados en la hoja de entrega del vehículo. Tenía el aviso de "cambio de aceite motor necesario" en la pantalla y el personal de Goldcar me dijo que no pasaba nada; esto no me gustó, no me da seguridad sobre el mantenimiento que ha llevado el vehículo. Con 88.882 km el coche estaba bastante machacado, la dirección se notaba con alguna holgura... Además la reserva era para un Q2 o categoría similar y me ofrecieron un Ford Puma (el que cogí) o un Fiat.... Son del mismo tamaño pero no es la categoría de Audi.
About QEEQ: 10.0 /10
Interesante aplicación, en mi próximo alquiler seguramente la vuelva a usar.
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Ronald Paul

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Reviewed: Thu, Jul 4, 2024
About GOLDCAR: 8.0 /10
Overall okay, just a bit slow.
About QEEQ: 8.0 /10

Beryl Wollaston

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Reviewed: Sun, Jun 2, 2024
About GOLDCAR: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Athena Zechariah

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Reviewed: Sun, Jun 16, 2024
About GOLDCAR: 2.0 /10
This rental company has the longest queues at the airport, and their service attitude is extremely poor! They only give you two options: either buy additional insurance costing hundreds of euros, regardless of whether you have already purchased insurance through Zuzuche, or pay a deposit of 1400 euros along with a fuel fee of over 200 euros! Moreover, the deposit refund takes up to 28 days! Zuzuche did not inform in advance about the high deposit; when I asked customer service, they just told me to pay and said that cancellation was not an option.

Parker Gladstone

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Reviewed: Sat, Jun 29, 2024
About GOLDCAR: 8.0 /10
The rental company is average.
About QEEQ: 10.0 /10

Tabitha Webster

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Reviewed: Sat, Jun 15, 2024
About GOLDCAR: 10.0 /10
Very satisfied with Gold Car rental company
About QEEQ: 10.0 /10

Lou Zangwill

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Reviewed: Sat, Jun 15, 2024
About GOLDCAR: 8.0 /10
Acceptable, but they do not recognize third-party insurance. To upgrade to full coverage, you must purchase a new policy and cannot just pay the difference.
About QEEQ: 8.0 /10

Meredith Juliana

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Reviewed: Sat, Jun 15, 2024
About GOLDCAR: 10.0 /10
There was a minor system issue, but all the extra cash I paid on site was refunded. Very satisfied.
About QEEQ: 10.0 /10

P.Riley

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Economy | Ford Fiesta or similar
Reviewed: Mon, Jun 3, 2024
“Goldcar are a very rude aggressive car hirer.”
About GOLDCAR: 6.0 /10
The guy on the desk at Goldcar was possibly the rudest person I have ever dealt with. He definitely shouldn’t work in customer service. He was very put out we had our own Insurance and therefore did not require his. If goldcar and up as an option in qeeq again I would not book.
About QEEQ: 10.0 /10
Qeeq service and information are excellent.

Basil Steinbeck

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Reviewed: Mon, Jun 3, 2024
About GOLDCAR: 6.0 /10
The biggest problem was that we booked an automatic A3 car but ended up with a manual SUV Sportage. As you can imagine, it was a nightmare on narrow roads and steep hills. Additionally, they didn’t inform us at all and just pushed us hard to buy full insurance. We already purchased full insurance via the rental platform, which they didn’t recognize. They insisted we buy full insurance again for 130 euros including tax for three days, whereas in other countries, buying it is optional. Only after disputing for over an hour did the manager finally agree that it wasn't mandatory. They also didn’t tell us it was a manual car. We realized it once we got in the car and saw the manual gearbox, but by then, we were too tired to argue.
About QEEQ: 8.0 /10

Ken Raman

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Reviewed: Mon, Jun 3, 2024
About GOLDCAR: 2.0 /10
I mentioned that I bought insurance through Zuzuche, but they said the insurance wasn't purchased through them, and they wouldn't assist even if I called at my own expense. They pushed for buying their full insurance to offer any assistance. It's coercive selling.
About QEEQ: 8.0 /10

Lyndon Hosea

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Reviewed: Fri, May 31, 2024
About GOLDCAR: 8.0 /10
Overall, fairly satisfied.
About QEEQ: 8.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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