38 Car Rental Brands at Izmir Airport (ADB)

Reviewed: August 1, 2024

Not bad, pretty smooth experience

Reviewed: July 24, 2024

Very simple and convenient, the price is reasonable, and the car provided was very new.

Reviewed: July 21, 2024

The process was simple, no insurance was pushed, full tank policy, and they marked all existing damages. Three people with three 24-inch suitcases fit perfectly in the trunk.

Reviewed: July 21, 2024

The process was simple, no insurance upselling, full tank on pick up and return, and they marked all the existing damages. Three people fit comfortably, with space for three 24-inch suitcases in the trunk.

Reviewed: May 31, 2024

Overall, fairly satisfied.

Reviewed: July 27, 2024

Satisfied

Reviewed: July 26, 2024

Very good

Reviewed: July 21, 2024

Very lazy. When returning the car, there were no staff. I waited for half an hour. Luckily, I went to the airport early.

Reviewed: July 19, 2024

The service was efficient, but the car struggled with hill starts and slipped.

Reviewed: July 9, 2024

The overall condition of the car was good.

Reviewed: July 25, 2024

Overall service was good. Some staff didn't speak English well, but they quickly found a colleague who did.

Reviewed: June 17, 2024

Car swapping is quite common in Turkey. Didn't like driving a Renault and wanted a Hyundai, but still ended up with a Renault. As expected, the gear shift logic was terrible.

Reviewed: April 7, 2024

The process of picking up the car, returning it, and refunding the deposit was very smooth.

Reviewed: October 21, 2023

The service was acceptable, but the SUVs were rather small.

Reviewed: October 10, 2023

The service guy entered the wrong credit card information and told us our card couldn't be used. After trying twice, we called our bank back in our home country and discovered he had made a mistake. Additionally, we booked a Peugeot 2008, but they gave us a Renault Captur. The problem is, there was a clear price difference between these two models when we made the reservation.

Reviewed: July 23, 2024

The process was very quick.

Reviewed: July 23, 2024

The process was very quick.

Reviewed: July 12, 2024

Excellent rental company, clear process, enthusiastic service, and they even provided a shuttle to the airport after returning the car in Antalya.

Reviewed: July 9, 2024

Excellent! The staff was very enthusiastic!

Reviewed: June 24, 2024

Very good, highly recommended.

Reviewed: July 18, 2024

The car was good. It was a diesel with 33,000 kilometers on it, and I was very satisfied with its power, fuel consumption, and highway stability. The policy of returning it with an empty tank is a bit tricky. I didn't dare to estimate the fuel so precisely, so I probably added about 100 yuan more, which benefited the car rental company.

Reviewed: June 28, 2024

We've rented cars through QEEQ in the USA, Serbia, Montenegro, and Bosnia and Herzegovina, and it's been very convenient. We've never had any issues. I'm a beginner female driver and had never driven any other car before, but it was easy to get used to this one. I quickly became familiar with it, and although I didn't like driving in China, I loved driving in Turkey because it truly is a paradise for road trips.

Reviewed: June 28, 2024

In the US, Serbia, Montenegro, and Bosnia and Herzegovina, we rented cars through QEEQ. It was very convenient, and we never had any issues. As a beginner female driver who has never driven other cars, I found it easy to get accustomed to this car quickly. Although I wasn't a fan of driving back in China, I absolutely loved it in Turkey because it is a paradise for road trips.

Reviewed: June 24, 2024

Very satisfied, will rent again next time.

Reviewed: June 17, 2024

Satisfied

Reviewed: July 11, 2024

The rates are relatively low.

Reviewed: June 8, 2024

Very satisfied

Reviewed: June 14, 2019

Staff's English is poor, explanations are unclear, and instructions are not thorough.

Reviewed: November 29, 2018

Had to wait a long time to pick up the car, and there was no one at the counter. After completing the paperwork, went to the parking lot but couldn't find the car easily, had to walk a long way. Hope this can be improved.

Reviewed: October 8, 2018

As a local car rental company, their attitude is great. Picking up and returning the car at the airport was very convenient. During the vehicle inspection, they proactively pointed out any scratches and suggested taking photos.

Reviewed: July 10, 2024

The car was new and automatic. The overall service was good. I had to wait a bit for pickup and drop-off, but the staff arrived shortly. Overall, I am satisfied.

Reviewed: October 9, 2019

No one processed the deposit refund, and the insurance was not handled promptly. Very bad company.

Reviewed: September 29, 2019

Dreadful. There was no desk, we had to search the airport to find anyone who knew who Circular are. Anyone with average initiative would not find the car.

Reviewed: August 28, 2019

The gasoline tank was empty!!! We spend 1u30 to get the car!!!

Reviewed: August 2, 2019

The pickup location is not inside the airport, requiring a phone call to the staff, which is inconvenient (mainly because the English accents are hard to get used to, especially over the phone, making communication difficult). Unlike other companies that have counters inside the airport where you can communicate face-to-face.

Reviewed: July 1, 2024

Very good, the price was reasonable, and they even gave us a new car.

Reviewed: June 24, 2024

Very satisfied, pleasant trip

Reviewed: June 22, 2024

Matcar's contact number needs improvement; it’s a national hotline in Turkish and disconnects automatically if idle for a minute. In Izmir, I had to make several calls. Fortunately, a taxi manager whose friend works at this rental company helped us by calling privately, but it wasted half an hour. The vehicles at this company are relatively new and much cheaper than other international brands, but prices have doubled compared to four years ago. The price for returning the car to a different location is significantly higher than returning it to the original location. As a result, I preferred to spend an extra day returning the car to Izmir, reducing the price from 4000 to 1700 yuan. Other renters may consider this option.

Reviewed: June 22, 2024

Matcar's contact number needs improvement. It’s a national hotline service in Turkish and disconnects automatically after a minute of no operation. I made several attempts to call in Izmir. Fortunately, a taxi manager whose friend works at this car rental company helped us contact them via a private phone, but it wasted half an hour. The vehicles from this rental company are relatively new, and the prices are much cheaper than other international brands, but it has doubled compared to four years ago. The cost of returning the car to a different location is much higher than returning it to the original location. Therefore, I preferred to spend an extra day to return the car to Izmir, reducing the price from 4000 to 1700 Yuan. Other renters might consider this option.

Reviewed: June 3, 2024

The staff at the counter were very inefficient. There was only one person in line ahead of us, but it took them over 30 minutes. When it was our turn, it took nearly an hour to process our information. Doesn't the system synchronize information? They also tried to upsell us on full insurance. The car we received was older and not very clean.

Reviewed: May 26, 2024

Excellent car rental company, refunded the credit card deposit promptly after return.

Reviewed: May 9, 2024

They charged an additional 137 euros for insurance at pickup, almost 1000 RMB. This was partly due to our language barrier and their aggressive upselling.

Reviewed: March 24, 2024

The Proace City we got had just over 30,000 kilometers on it, which is relatively new. The handling was also good.

Reviewed: August 3, 2020

Very satisfied

Reviewed: February 28, 2024

The car model was exactly as described, excellent.

Reviewed: January 6, 2024

Satisfied

Reviewed: November 1, 2023

Do not choose this shameless company, it's a lesson learned through blood and tears! They intentionally rented me a Citroen C5 Aircross with a faulty battery and full of scratches! (They specifically started the car for me when I picked it up, so I didn't discover the battery issue. Everyone, when renting a car abroad, make sure to start the car yourself if they start it for you). Every morning, the car wouldn't start, and I had to ask around for help to jump-start it. I requested a replacement car, but they dodged me and directed me to another city for repairs! I spent a lot on plane tickets, did I come here to fix your car? How can such a merchant be a featured option on this rental platform?

Reviewed: November 14, 2019

Le véhicule loué trafic 9 places n 'était pas disponible à notre arrivée. La société nous a proposé deux voitures à la place, mais nous voulions le 9 places. Ils nous on prêté une voiture pour l après midi et échangé le soir pour le 9 places. Mais automatique au lieu d un manuel.

Reviewed: April 22, 2024

Very satisfied! No forced insurance purchase! Communication was very smooth! Special thanks to staff members Bilge, Muqzzez, and Serhan! All three were very kind and patient! My English was about the same level as the staff, but they patiently explained things to me multiple times, which made me feel much more at ease right after getting off the plane! I saw many comments about compulsory insurance and rude behavior if you refuse, but my experience was different. They didn't force anything, just moved to the next step and patiently explained where to pick up and drop off the car. It made me feel that Turkish people are very friendly! WindyCar! Go for it!

Reviewed: March 20, 2024

Booked a pickup truck but switched to a business car due to manual transmission. Spacious.

Reviewed: February 26, 2024

Not proactive in solving problems, only cares about money.

Reviewed: February 13, 2024

Satisfied

Reviewed: September 10, 2023

Terrible experience, the car kept flashing warnings.

Reviewed: May 8, 2023

I reserved a Mercedes C, and although I didn't get it, I would have been okay with a similar model. Instead, they downgraded me to an SUV, which is very unreliable. I booked this more than half a month in advance, and it still happened. Eventually, I found an Avis offline by myself, and they offered me a 5 Series at the same price. The online service is truly unreliable.

Reviewed: February 5, 2024

Very satisfied

Reviewed: June 8, 2020

Great service. My English isn't very good, but the staff was patient and explained everything in detail. No hidden charges.

Reviewed: November 19, 2019

The place to return the car was not at the airport, but in a remote area with no street lights. The staff who inspected the car tried to make us pay for chewing gum stains that were already on the car seat and didn't allow us to contact the staff at the pickup location. It was very bad.

Reviewed: September 19, 2019

The service was terrible. They didn't provide the car we booked, giving us a lower grade vehicle instead. The drop-off location in Antalya was in a remote residential area you wouldn't believe... The car had a small scratch, and they charged us 700 lira for repair because we didn't report it to the police (it would have just needed some polishing back home). After arguing, they reduced it to 350 lira (repair cost seemed arbitrary). Later, in Goreme, the rental company there clearly stated that small accidents didn't need to be reported and were covered by insurance. Can we give this company a negative rating!

Reviewed: August 8, 2019

Quick pick-up and drop-off process. In Antalya, we found the drop-off point easily by driving 100 meters forward as mentioned by other users.

Reviewed: August 9, 2023

First, they gave us a car that had over 170,000 kilometers on it, and it was full of scratches. Crucially, they didn't provide any proof, just saying that they were all aware of it. Who can feel assured by that? What if they blame us in the end? So, we spent a lot of time taking photos and videos as evidence. Second, the right car door was broken, and they didn't tell us when handing the car over. We spent half an hour fixing it on the road with the help of some kind-hearted people. We could finally close it but didn't dare open it again for the rest of the trip. Third, the tank wasn't full when we picked up the car, and again, they admitted this but didn't give any proof. When returning the car, we managed to refuel it to approximately the same level (which was tricky because you have to drive to the return point after refueling, making it hard to estimate). We showed the return staff the fuel gauge photo from pick-up, and he didn't say anything or take any photos himself. Later, over 300 lira was deducted from my credit card for fuel and a refueling service fee. It's really infuriating.

Reviewed: October 16, 2015

Very good local company

Reviewed: May 11, 2022

Hit rent a car didn’t receive payment after 5-6 days I wasn’t happy about waiting this reason at airports with 2 under 5 years old children staff was helpful no problem

Reviewed: June 5, 2020

The overall car rental process is relatively convenient and efficient.

Reviewed: June 29, 2019

There was no counter.. we had to call to arrange pick up and drop off and I travel without a phone. Also we clarified if we needed the HGS toll card and were told no, it was covered in the car. At drop off they tried to charge us an additional 100TL for tolls. I refused to pay it.

Reviewed: October 8, 2018

QEEQ didn't book with Global Rent a Car. It was a very obscure company with no presence at Dalaman Airport. During the return, we had to find a local to call someone to pick up the car.

Reviewed: December 25, 2019

Good car condition, no insurance upselling, decent service, security deposit was automatically refunded in about a month.

Reviewed: September 30, 2019

The service was decent and explained everything clearly.

Reviewed: July 10, 2018

It was easy to find the exit from Izmir Airport. The staff's attitude was okay. They asked if I wanted to buy insurance. I showed them the English version of the rental form and they said it's OK. Overall, it was fine.

Reviewed: February 26, 2018

Staff were welcoming and friendly

Reviewed: November 23, 2017

They did not explain the difference between OGS and HGS in Turkey. I also didn’t know how the highway tolls were paid. The deposit hasn't been returned yet, so I'm unsure if I’ll get fined.

Reviewed: October 8, 2019

They came up with various reasons to charge 240 lira for insurance, otherwise they wouldn't give the car.

Reviewed: August 28, 2019

I clearly got a smaller car than the one I had reserved. after many phone calls and whatsapps I only got a car after 4 days while they had promised to replace it after one day. I will never rent a car from them again.

Reviewed: September 24, 2019

Terrible

Reviewed: September 10, 2019

Good

Reviewed: October 11, 2018

The paperwork and queue time were a bit long, but overall it was smooth.

Reviewed: July 29, 2018

1. The agreed pickup time was repeatedly delayed due to 'traffic congestion'. 2. The car provided was not the one reserved: they said it was being washed for over an hour and then offered another faulty FIAT (seatbelt couldn't be pulled out, air conditioning often not working). 3. The time for car replacement was repeatedly delayed. 4. RENT GO staff provided insufficient follow-up, constantly emphasizing external reasons.

Reviewed: September 4, 2019

Kısa sürede açıklayıcı araç kiralama oldu

Reviewed: July 13, 2019

The actual cost was significantly higher than the booking cost

Reviewed: June 27, 2019

When picking up the car, the staff directly printed the contract and gave it to me to sign. I asked the staff, I booked for 1428 RMB, why is it now 1774 lira? They said the extra 300-plus was all taxes and that my booking through Zuzuche did not include taxes. I believed them. After I returned home, I asked the customer service of Zuzuche, and they told me that the additional charge was for insurance. Damn! The car rental company never mentioned anything about additional insurance! I finally understood that they completely took advantage of our lack of Turkish knowledge to add insurance arbitrarily! Everyone, please be cautious and don't fall into their trap!

Reviewed: August 22, 2018

The staff at the airport counter had a very poor attitude. They initially said there were no cars available and only after a long discussion did they rent us a car.

Reviewed: June 9, 2019

I have hired the car for 7 days and condition of the car was very good. They only forgot to tell me to bring the signed documents back to drop-off.

Reviewed: April 22, 2019

We called Them 2 times, the First Call - they were delayed and sorry. After 1/2 hour a New Call - Then they Said they had cancelled the car the Day before by mail - but they never did that. No car 1.30 in the Night fantastic

Reviewed: April 13, 2019

Counter staffs were very friendly and kind. They all helped about everything thank you so much next time i am gonna rent with same company

Reviewed: April 3, 2019

very bad company has made compulsory insurance sunprice

Reviewed: February 27, 2019

Average, neither pickup nor drop-off was very convenient.

Reviewed: September 14, 2018

Renting a car was very convenient. The staff was particularly friendly. Due to a system error, my flight information was lost, causing a delay of an hour as I waited at the domestic terminal while they waited at the international terminal in Izmir airport. However, they eventually came to find us, and they were very patient.

Reviewed: October 25, 2017

Poor attitude, no one explained the vehicle condition. The vehicle did not match the reservation; it felt like a lower class. The extra charges for taxes were unclear. The exchange rate from euros to lira was very low, resulting in a significant difference between the amount paid and the rental receipt.

Reviewed: June 16, 2016

I have a serious complaint about this supplier. The right rear tire of the car they gave me started leaking air on the first day! This delayed my trip by a whole day! The supplier didn't even acknowledge the issue! Although I contacted the platform and they arranged roadside assistance, the service company said they don't deal with tire leaks! They even wanted to charge me over 200 yuan to change the spare tire! I had to do it myself! I never expected that my first rental experience would also teach me how to change a spare tire! At that time, I was in Turkey, unfamiliar with the place and couldn't speak the language! I felt utterly helpless, like a lamb falling into a trap ready to be slaughtered! After changing the spare tire, I had to look for a repair shop... I ended up fixing the supplier's car while driving around Turkey! I also want to warn everyone not to choose this supplier! A slow tire leak cannot be detected when picking up the car! Plus, the car they gave me had obvious collision marks both front and back; luckily, I took photos in advance! Otherwise, I would have been scammed more! The second serious issue is that I rented a fully insured car! But when I returned the car, they charged me 300 dollars for paint scratches caused by the left rear brushing against a pole! They said it was a deposit! Due to his heavy accent, I only understood part of what he said! I explained that the car was fully insured and I should not be liable for single-party accidents! He completely ignored this! He hurriedly told me the police wouldn't allow parking there and urged me to swipe my card! I was rushing to catch a flight and had no time to argue! He was being entirely unreasonable! Afraid of missing my flight, I swiped my card! Later, I found out they charged me not 300 dollars, but 1000 lira! Absolutely no integrity or justification! This rental experience turned my vacation into a nightmare! I still often dream about being alone by the roadside changing a tire! Like a sheep on a chopping board, anyone could cut away a piece of my flesh! I have all the photos! I hope my experience helps others have a perfect vacation!

Reviewed: May 8, 2016

Yes, the service was bad, waited at the airport for 2 hours to pick up the car. The fuel tank was empty, so we couldn't control the fuel level when returning the car, and we had half a tank left. The steering wheel was severely misaligned, which was the worst part

Reviewed: October 28, 2015

The store assistant mentioned that the fuel cost for petrol cars is high and suggested switching to a diesel car. However, it seems like I was charged an extra 2-3 euros per day, or maybe it was a toll fee. In total, I was charged 59 lira or euros at the store.

Reviewed: July 31, 2015

The one-way rental fee is too high, but everything else is fine. The condition of the car is also good.

Reviewed: August 7, 2014

Rented a car three times in Turkey, and this company was the worst. Bad attitude and hard to communicate with. They gave me a smaller car claiming it was a larger one, felt cheated, never renting from them again. They charged me 10 euros in advance for toll fees, when it was actually only 3 euros. Other companies charge based on actual costs.