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Last updated on: February 28, 2025
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16 Rental Locations
Pickup
The store is located in the airport area, please follow the Airport Guide to walk to the store for picking up the car.
Telephone
+4969697970
8.8/10 Very good
2000+ ratings, 9 reviews
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Closed
Pickup
Upon arrival at Terminal 1, follow signs to the Car Rental Centre. For arrivals into Terminal 2, exit arrivals and we are located directly outside arrivals on the right-hand side.
Telephone
+496969715290
8.8/10 Very good
600+ ratings, 1 reviews
View details
Closed
Pickup
The car rental counter is located in the arrival hall. Please walk to the store following the "Car Rental" sign and it will take you 5 minutes.
Telephone
+496969593244 / +496969593244
8.8/10 Very good
400+ ratings, 1 reviews
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Closed
Pickup
Terminal 1 - Our rental desks in Terminal 1 are located in the Airport City Mall, area A. Terminal 2 -Our rental desks in Terminal 2 are located at level 2, area D of the arrivals hall. No shuttle bus available.
Telephone
+496969027771
8.5/10 Very good
600+ ratings, 2 reviews
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Closed
Pickup
Counter located in terminal. Terminal 2, Level 2, Halle D. Within the walking distance. Pickup out of business hours is available but requires an extra charge.
Telephone
+4969697970
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Upon arrival at Terminal 1, follow signs to the Car Rental Centre. For arrivals into Terminal 2, exit arrivals and we are located directly outside arrivals on the right-hand side.
Telephone
+496969715290
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Frankfurt Airport has a SIXT branch in each terminal. From Terminal 1, after collecting any baggage, go down to level U1. You will find our SIXT branch in Hall A. From Terminal 2, after collecting any baggage, follow the "Car rental" signs. Our SIXT branch is located in Arrival Hall D on level 2.
Telephone
+498966060060
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Serviced by Hertz Car Rentals.Counter located in terminal.
Telephone
+496969593244
8.5/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
Upon arrival at Terminal 1, follow signs to the Car Rental Centre. For arrivals into Terminal 2, exit arrivals and we are located directly outside arrivals on the right-hand side.
Telephone
+496969715290
8.5/10 Very good
300+ ratings, 0 reviews
View details
Closed
Pickup
Counter located in terminal. Terminal 2, Level 2, Halle D. Within the walking distance. Pickup out of business hours is available but requires an extra charge.
Telephone
+4969697970
8.5/10 Very good
300+ ratings, 0 reviews
View details
Closed
Pickup
The store is located in the airport area, please follow the Airport Guide to walk to the store for picking up the car.
Telephone
+4969697970
8.5/10 Very good
400+ ratings, 2 reviews
View details
Closed
Pickup
Airport Terminal Instructions AIRLINE PASSENGERS: Terminal 1 - Our rental desks in Terminal 1 are located in the Airport City Mall, area A. Terminal 2 -Our rental desks in Terminal 2 are located at level 2, area D of the arrivals hall. PREFERRED SERVICE: available, pick up at normal rental station OUT OF HOURS: T1 & T2. Drive direction arriving, follow car rental return, drive into parking garage, left side ABG parking place, ABG drop of box next to elevator
Telephone
+4969710445596
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Telephone
+4969697970
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Telephone
+4969697970
7.9/10 Good
2000+ ratings, 5 reviews
View details
Closed
Pickup
T1: Arrival Hall A T2: Car Rental Center
Telephone
069 426 942951 / +4969426940980
5.9/10 Average
600+ ratings, 3 reviews
View details
Closed
Pickup
There are two Hertz rental desks at Frankfurt Airport, one in Terminal 1 (Hall A), in the Airport City Mall Area, and one level above the train station. The other is in Terminal 2 (Hall D) at the car rental center on the arrivals level. Hertz rental desks are easily located within each terminal. If you wish to travel between terminals, you can take the yellow shuttle service between terminals, with stops at the front of each building. It leaves every 10 minutes and connects Terminal 1 to Terminal 2.
Telephone
+4961074024300
Alamo
8.2/10
Wheego
8.0/10
Europcar
8.3/10
OK Mobility
7.0/10
Budget
7.6/10
AVIS
7.2/10
Shouqizuche
7.9/10
Keddy by Europcar
8.1/10
Enterprise
8.0/10
Hertz
8.2/10
Buchbinder
6.6/10
National
8.9/10
Dollar
10.0/10
GLOBAL rent a car
7.1/10
Interrent
6.7/10
Thrifty
10.0/10
Gipin Car
7.6/10
Caro
9.0/10
Global drive
5.3/10
Reviewed: January 7, 2025
Booked a large SUV and got a Skoda Kodiac. With 4 big bags one had to go in the center of the rear seat.
Reviewed: December 26, 2024
Booked a small manual compact a month before our trip, we were told at the check in desk they didn't have a car that size and would we like to upgrade? (additional €45/day) when I protested that the upgrade should be at their costs, I was told we would have to wait until the found a car from another hire company. We were left waiting an hour before getting the car (which had the company's livery on it, so clearly had it all along) When I complained to the manager, he told me they have a shortage of cars and some people have to wait 6 or 7 hours!! This company seems to operate on low sticker price and rely on up-charges and bad service (one of the check in staff spend more time texting on her phone than working) I won't be using them again - you get what you pay for...
Reviewed: July 5, 2024
Excellent car rental company, provided a new vehicle, the pickup process was very smooth.
Reviewed: June 29, 2024
Service at counter was slow and not polite. I got a vehicle much smaller than I ordered. Then had to sign form that there are no scratches on the vehicle I never saw. Sever safety malfunction of front wheels swerving right. And to finish return is only at terminal 2 Frankfurt while no paperwork says it so.
Reviewed: December 20, 2024
I don't want to blame the staff at the Frankfurt Airport T1 counter, as I think he did the right job suggesting me a gasoline car instead of an EV (although I wonder the Mercedes was a reasonable option). With the change of car I was charged quite a bit at the counter additionally, but that is still understandable. What confuses me is the mysterious 30EUR additional charge on my credit card 1 month after rental, as well as the fact Eurpocar never replied to my request for sending me a full invoice via email. At the end, their website's contacting form doesn't allow me to send this claim due to some technical error on the website. I hope I'm the only one with this kind of experience.
Reviewed: July 29, 2024
I booked a Volkswagen Touareg four months in advance, but they gave me an Audi A6 instead. This is hard for me to accept, but I had no choice because there were no other cars available, and the rental company didn't provide any explanation. We are a family of five with a lot of luggage, so we booked a large car. How are we supposed to fit our luggage in a sedan? The trunk couldn't fit everything, so we had to carry two pieces of luggage inside the car, which defeats the point of booking a specific model. The website stated 'similar models', but giving us a sedan instead of another similar large car is unreasonable. Secondly, I paid 30% more for the Touareg compared to the A6. Why did they give me a cheaper car despite my higher payment? This lack of honesty affected our comfort throughout the 16-day trip. A better car with a higher price is acceptable, but a lack of basic integrity makes future bookings questionable, as paying a premium didn't mean getting the reserved car. This shows a complete lack of contract spirit.
Reviewed: December 1, 2024
The car I got was MG (instead of Dacia Sandero) I ordered - which was OK. the man at counter was busy looking around at people, instead of dealing with my order... Taking the car, nobody checked the car with me, just told me to take pictures of the pai t problems I found...
Reviewed: June 29, 2024
Overall satisfied, but the staff kept pushing for insurance even though I mentioned I already had insurance from my country.
Reviewed: April 28, 2024
The car is clean and good and the staff are comfortable dealing with it
Reviewed: December 14, 2023
Although it was not the car I wanted, they gave me a better one, so I'm satisfied.
Reviewed: October 15, 2023
Due to being in a hurry and not reading the contract carefully, the Budget staff added extra insurance and other hidden charges without verbal confirmation.
Reviewed: July 27, 2024
The service attitude is good, and the explanations are very detailed.
Reviewed: May 8, 2024
Terrible! Everyone, be careful. This place is worse than smaller rental companies. They scammed us for extra insurance and a full tank of gas! Afterward, they tried to dismiss our complaints with a contract we never saw, and the signature was clearly copied and pasted! Never again, even if I can't find another car, I won't choose Avis!!!!
Reviewed: July 25, 2024
Excellent service, I will definitely rent from this company again next time.
Reviewed: January 26, 2020
Upon arrival, we were informed that the car we booked online was unavailable. We had to pay extra for a higher-end vehicle and were repeatedly offered more expensive cars.
Reviewed: July 23, 2024
Arrived at the counter at 7:30, no early pick-up allowed, had to wait until the scheduled time. Normally, they close at 9 PM, but we returned the car early at 8:30 PM the previous night. The inspector was gone, so we were asked to drop the keys in the box. So far, no issues have arisen.
Reviewed: July 23, 2024
Arrived at the counter at 7:30 AM but was not allowed to pick up the car early; they strictly adhere to the pickup time. Although the office usually closes at 9 PM, we returned the car at 8:30 PM the night before. The inspection staff were not available, so we were told to leave the keys in the box. However, there have been no issues so far.
Reviewed: July 14, 2024
Satisfied, the process was quick with all the necessary documents.
Reviewed: July 12, 2024
Renting and returning the car was convenient, and the car was in good condition!
Reviewed: July 11, 2024
It might have been due to a trade show and the European Championship, but I had to wait in line for 40 minutes. Upgrading to a Tiguan Allspace was indeed more suitable given our number of people and luggage, apart from the higher cost, everything was fine. Adding an extra driver costs an additional 100 Euros.
Reviewed: July 18, 2024
The car exceed my expectations and I decided to extend for another week and had returned it today. The entire process of registering and picking up the car at the airport was very smooth. Throughly enjoyed having the car even though I had use it to bring me from point A To B . I would have love to take the car for a long trip. The only negative side is when I decided to extend the car for another week , I had someone ( with an Italian accent ) on the other line which I could hardly understand her . Positive side , she tried her very best and was very friendly.
Reviewed: October 6, 2023
When I booked the car, it was supposed to be an automatic fuel car. However, the store claimed that the order did not specify automatic and fuel, and they offered an electric car instead. The rental company did not clearly indicate the user's requirements on the order. Although there were options to choose the model when paying, these were not reflected on the order. This misleads the user's requirements and does not match the reality. Overall, I felt deceived.
Reviewed: November 17, 2021
Very satisfied! Great car model, quick and enthusiastic service from the staff, and the vehicle was clean and tidy.
Reviewed: July 7, 2024
Overall satisfied, but after refueling, the gauge indicated full. However, the store did not accept it after a few kilometers of driving and requested additional fuel payment.
Reviewed: August 16, 2023
We were very satisfied with both the booking process and the car itself. The vehicle was exactly what we ordered and the price was reasonable.
Reviewed: December 24, 2023
Flawless experience, very smooth and exactly how it should be
Reviewed: April 21, 2022
global is sold to europcar. so that you must to go terminal 1 to pickup.. its so far from t2.
Reviewed: February 11, 2020
I didn’t get the SUV I reserved but they gave me a smaller car and I was so pissed off like they wanna reap people off
Reviewed: November 24, 2019
Vehicle and its condition are perfect. Staff could be more customer oriented and friendly.
Reviewed: October 13, 2019
The staff is professional and did not ask or promote additional packages .
Reviewed: November 18, 2019
Service was average, and they kept pushing insurance. Since I didn't buy their insurance, they gave me a bad car and refused to change it, saying there was nothing wrong with it. I will never rent from them again.
Reviewed: May 22, 2019
The service efficiency is extremely low and their deception skills are extremely high. Be very careful to avoid getting trapped!
Reviewed: July 15, 2024
The staff proactively explained the charges, no need to queue
Reviewed: November 3, 2019
The booking process and the car was simply amazing
Reviewed: April 25, 2019
So I booked a mid size convertible only for them to try to give me a Nissan. When I swiped them the paperwork that it says Ford Focus Cabrio or similar I explained a non-Cabrio is not similar. So they spoke to the manager and came back with the only Cabrio keys they had. A Benz. I was satisfied to say the least.
Reviewed: October 19, 2014
Thrifty is a small company in Europe, with fewer models and locations. I booked an automatic Focus or a similar model, but when picking up the car, there was only an automatic Skoda Fabia available. Both the price and the space specifications are lower than the Focus, more on par with the Ford Fiesta. Also, when picking up the car at Frankfurt Airport, the staff said that starting from October 1st, winter tires were required and I'd have to pay an additional cost every day. Over 10 days, they charged me more than 160 euros. I initially thought this was a universal and mandatory rule, so I didn't question it, but later found out from the internet and friends that winter tires are only required from November onwards. I didn't need them from October 1st to 11th, and in fact, it was around 20 degrees Celsius in Germany during those days.
Reviewed: August 21, 2019
The rental company was operated by Chinese. We had five people with four large suitcases, but they sent a small car to pick us up to their rental point. After loading the luggage, four people had to squeeze in the back seat.
Reviewed: February 17, 2019
It's just a few Chinese people renting cars from other rental companies and then sub-letting them. Not good.
Reviewed: February 12, 2019
Very good. They picked us up from the airport to get the car and explained the traffic rules on the way, which avoided a lot of trouble.
Reviewed: December 5, 2018
Very satisfied, car was in good condition, friendly staff
Reviewed: January 18, 2019
The company is excellent, and the staff are patient and responsible.
Reviewed: November 3, 2018
Very responsible, no need to queue, ample car availability
Reviewed: October 31, 2018
Although not at the airport, there is a shuttle bus service which is very convenient. The handsome guy patiently listened to our broken English and responded, even slowing down his speech!
Reviewed: May 10, 2024
Almost no waiting in line, and when they tried to upsell insurance, they were fine when we told them we had already bought it elsewhere.
Reviewed: May 19, 2015
At the time of pickup, the rental company informed me that the rented vehicle was not available because the previous renter had not returned it. They didn't know when the car would be available. After waiting for several hours, the company's solution was that the vehicle was still not returned, so either wait indefinitely or switch to a manual transmission model (I originally rented an automatic) without a refund for the difference. I found both options unreasonable, so I decided to rent from another company. During the process of renting from another company, I was informed that the vehicle had been returned and was available, but this was already more than 4 hours past the scheduled pickup time.
It takes up 40% of all car rentals. Top selected car types are: Small, SUV, and Large.
* Based on all bookings from Frankfurt Airport (FRA) for the last 30 days.
Lowest rental rates at the Frankfurt Airport (FRA) is USD 53.78 on average, and can go up to USD 87.82 at the busiest August. Use this conclusion to schedule your trip to your best interest.
In contrast, Tuesday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Frankfurt Airport (FRA).
* Based on the scheduled pickup time of all bookings from Frankfurt Airport (FRA).
Most customers book a rental car from Frankfurt Airport(FRA) for 2 days, showing a short-term journey is popular.
One-way car rentals take up nearly 19% of the total bookings at Frankfurt Airport (FRA).Out of it, besides Munich, other top destinations : Frankfurt, Cologne.
On average, Basic Protection costs USD 53.45 per day for Small, USD 70.46 for SUV and USD 78.86 for Large.
Do You Know?
No.1 Source Country
Customers from Argentina choose Frankfurt Airport(FRA) the most as the start point of both their business and leisure journeys.
Bigger is Better
Renters from United States prefer more spacious car models like Mercedes-Benz Vito and Ford Tourneo.
Quite a Planner
Kuwait renters like to plan much more ahead, they usually make the online booking 261 days before pickup from the Frankfurt Airport (FRA).
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Customer Service
9.1/10 Excellent
600+ ratings, 2 reviews
View details
Closed