CANADA CAR RENTAL REVIEWS

Very satisfied. Although there were questions about insurance during pickup, once informed that I already purchased it through the rental platform, the counter quickly handed me the car without any further hassle.

Very satisfied

Service attitude was average, the return process was cumbersome.

Very satisfied

The car was newer than expected, and it seemed the exterior and interior of the car had just been cleaned before the pickup, which was very good and not something to be taken for granted these days. Pickup was a bit long but probably the previous customer had some special issues which might not be the problem of the staff concerned. Some outstanding issue with the charges adjustment which are currently handled under the help of QEEQ Support Staff.

The outstanding issue was initially brought to the attention of QEEQ through the in-app customer support, but that seemed was not followed up. Subsequent email to the customer service was handled by QEEQ and a case was opened. Pending outcome, but appreciated the assistance from the support staff !!

Great car rental experience

Excellent

Excellent

Good

新車でした！とても綺麗でハッピー！

There is only one staff member handling both pick-up and drop-off, so you might have to wait in line if there's someone ahead of you.

Very good.

If there is any damage on the car, remember to take photos, definitely remember.

Excellent customer service. The pick-up is not based in the airport but a lovely lady messaged me on Whatsapp when our flight landed to explain where to meet her. She picked us up right outside the airport and drove us to the car rental office to pick up the car. The lady also met us at the airport when we were returning the car to help me with filling the tank (I am from the UK and this was the first time I'd hired a car in Canada)

Very efficient, the whole process was quick.

The pickup process was easy, very satisfied.

The car is extremely new, and the owner is very nice. He patiently answered all my questions. Wishing the owner great success in his business!

Routes did not give us the car we rented, they downgraded us saying the insurance we got doesn't cover the car that we ordered which was a lie. Additionaly, they did not allow for a G2 driver's license holder to drive which is also a scam. We should have been notified in advance about this limitation.

The whole insurance and license thing should have been clear in advance

Good

Very satisfied