GREEN MOTION CAR RENTAL REVIEWS

The car we were given did have a several marks on it which had been registered already. Also it flashed up on the screen that the car was due a service and oil change!

Easy to book on QEEQ. Would recommend it to anyone

The car rental process was standard, nothing special to mention.

The staff's attitude was not very good, and they were not proactive in handling issues.

The rental company had a very passive attitude. Our team needed a 7-seater MPV and even though we had already paid for full insurance on the platform, we were required to pay an additional 300 euros to get the car. The extra charge was non-refundable and taken as insurance, meaning we ended up buying insurance twice for one car. When the staff saw us hesitating about this payment, they left to have lunch and did not return for 40 minutes. Then they stepped out for another 20 minutes for a smoke after not processing our order, making us queue up again from the back. This entire process delayed us by more than two hours and the service was extremely poor overall.

The rental company's attitude was extremely negative. Our team needed to rent a 7-seater MPV. Despite having already paid for full insurance on the platform, we were asked to pay an additional €300 to pick up the car. The money was not returned when we returned the car, serving as extra insurance. Essentially, we ended up paying for insurance twice on the same vehicle. Additionally, when the rental staff saw that we were hesitant to pay the extra amount, they left to have lunch and returned 40 minutes later. They then left again for a 20-minute smoke break without processing our order, and upon returning, made us queue up from the back. This caused a delay of over two hours, making the overall service extremely poor.

We purchased full insurance with zero deductible, but after returning the car, the rental company charged 6600 lira from our credit card without our consent. The rental platform has yet to resolve the issue and seems to have no control over the rental company. At pickup, the store aggressively pushed other models and charged the card without informing us.

Quite satisfactory

Satisfied, the tire pressure warning light came on the last day, but thankfully no issues, returned the car normally.

If timing is right, the whole process is very smooth. However, their working hours are from 8:00 AM and they are closed on Sundays. It might be more troublesome outside these hours.

Be very careful, this company looks for reasons to charge you extra when you return the car. Never sign a blank inspection form.

The car rental company is great, the staff is friendly. The pickup location is not at the contact point but it's not far. Returning the car was very smooth and convenient.

Very satisfied

I was able to rent the car despite my translated document being expired, thanks to the rental company resolving the issue for me. However, they recommended I buy insurance because minor accidents wouldn't be covered by police reports, making it hard to claim expenses. To avoid any trouble, I purchased additional insurance on-site even though I had already bought it from QEEQ beforehand.

Good

El coche quedó algo pequeño

Repeatedly pushed insurance sales.

Satisfactory.

The service was excellent and the staff was patient. I opted for the basic insurance and there was no push to upgrade to full coverage. There was hardly any queue, only one person ahead of me, and the paperwork was processed quickly. A great experience.

Great service attitude, very patient. I bought basic insurance and there was no upselling of full coverage insurance. Hardly any queue, there was only one person ahead and the process was quick. Overall, a very good experience.

Satisfactory.