RENTSMART24 CAR RENTAL REVIEWS IN ITALY

Pretty good, everything followed the company's process.

I was lured by the low price, but they found three scratches and dents smaller than a fingernail when I returned the car. Later, I discovered my credit card was charged 315 euros. It's a rip-off! I've seen similar complaints in the review section.

Average

Very good

The attitude was okay when renting the car, but they kept trying to sell you various additional services. Returning the car was a nightmare. They would find ways to charge you with all sorts of fees. Disgusting! The key issue is, can you return the car in exactly the same condition you took it? They gave us a junk car but expected us to return a new one! They maliciously charged us over 300 euros!

Very satisfied

A little slow getting me on my way. Not automated so that added say 15 mins. If there would have been anyone checking in before me or a queue it might have been a problem.

The car was dirty inside and outside - when we pointed it out, we were told to bring in the similar - dirty - condition. We drove it from Venice to the mountains during winter and it happens to snow it winter, we were not provided winter tires so when we tried to climb a main road during snowing we were stuck on the road. We found a snow-tire socks in the trunk and used them. After returning the we were charged 45 Euro for using those sock. Invoice stated: Penalty for restoring snow chains/snow socks So good luck if you drive in mountains during winter.

Not bad, the follow-up speed is quite fast.

Very satisfied. Easy pick-up and drop-off. Suitable for newcomers.

The staff were friendly, but the car rental agency was terrible. I won't use this company again! They only had one car, and it wasn't the model I rented.

Very satisfied

Great service! They even drove us back to the hotel after returning the car.

Overall service is acceptable.

Overall, it's satisfactory.