CAR RENTAL REVIEWS ON HERTZ AT AUCKLAND AIRPORT, AKL

Reviewed: Wed, Jan 17, 2018

About Hertz: 10.0 /10

The service was excellent and wonderful.

About QEEQ: 10.0 /10

Julie Maltz

New Zealand

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1 days rental

Reviewed: Tue, Sep 12, 2017

About Hertz: 10.0 /10

The car was almost brand new, awesome!

About QEEQ: 10.0 /10

Gene Albert

New Zealand

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1 days rental

Reviewed: Tue, Feb 27, 2018

“Two Days in North Island, New Zealand, Then Fly to South Island”

About Hertz: 6.0 /10

Very slow and extremely inefficient. There were only two people ahead of me in line, but it took over half an hour. The lady said they were too busy today. Let's see how this efficiency works in socialist China!

About QEEQ: 10.0 /10

Cornelius Gill

New Zealand

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1 days rental

Reviewed: Tue, Dec 6, 2016

“I picked up the car at Auckland Airport, dropped it off at Wellington Ferry Terminal, took a ferry t”

About Hertz: 10.0 /10

The rental office is right at the exit of the international arrivals hall at the airport, making the car pickup very convenient. The car is parked in a lot just outside the airport, and you can push the luggage cart right to the car. It's very close.

About QEEQ: 10.0 /10

Sandra Edison

New Zealand

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1 days rental

Reviewed: Tue, Aug 23, 2016

About Hertz: 10.0 /10

Since my flight arrived early, HERTZ promptly made preparations and helped complete all the formalities. Picking up and returning the car was very convenient. The staff had already installed the baby seat before I picked up the car. Overall, everything went smoothly.

About QEEQ: 10.0 /10

Antonio Lancelot

New Zealand

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1 days rental

Reviewed: Thu, Oct 18, 2018

“North and South Islands of New Zealand”

About Hertz: 10.0 /10

As expected from a top international company, everything was well-organized and the service was excellent!

About QEEQ: 10.0 /10

Dinah Faulkner

New Zealand

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1 days rental

Reviewed: Thu, May 26, 2016

About Hertz: 10.0 /10

International car rental company, excellent service!

About QEEQ: 10.0 /10

Jo Bessie

New Zealand

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1 days rental

Reviewed: Thu, Mar 31, 2016

About Hertz: 8.0 /10

Overall good, the store is right inside the airport, making it convenient with simple procedures. I had already bought full insurance on Zuzhu.com, so I just mentioned that when they tried to offer additional insurance. The car was relatively new. However, the queue was a bit long, and the speed was slow due to the crowd.

About QEEQ: 10.0 /10

Roxanne Bacon

New Zealand

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1 days rental

Reviewed: Sun, Oct 14, 2018

“From North Island to South Island.”

About Hertz: 6.0 /10

The Chinese-speaking staff had a poor attitude. Always pushing for additional insurance.

About QEEQ: 10.0 /10

Jane Pullan

New Zealand

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1 days rental

Reviewed: Sun, Aug 6, 2017

About Hertz: 10.0 /10

I just completed this review after booking my New Zealand trip again. This was my best car rental experience abroad.

About QEEQ: 10.0 /10

Phyllis Morgan

New Zealand

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1 days rental

Reviewed: Sun, Aug 5, 2018

About Hertz: 8.0 /10

It's acceptable.

Helen Emerson

New Zealand

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1 days rental

Reviewed: Sun, Aug 27, 2017

“It's okay”

About Hertz: 8.0 /10

Good

About QEEQ: 8.0 /10

Christ Austen

New Zealand

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1 days rental

Reviewed: Sat, Aug 27, 2016

About Hertz: 8.0 /10

The service at the airport location was average. Initially, the staff's English wasn't very fluent, and they seemed somewhat inattentive. However, the lady at the Picton location had a great attitude, was patient, and intentionally spoke slower in English. Kudos to her!

Milo Galbraith

New Zealand

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1 days rental