I was given a different car than the one I have rented it’s a lower quality, I had to wait over one hour because my flight was early and I was told by the staff that I was delayed because I rented through QEEQ specifically because they have issues with QEEQ I had to be penalized by waiting more than one hour
“Good staff, good service, shame the car had a couple issues.”
About Enterprise:9.0/10
Good model car, friendly staff, but car had a couple issues:
- One of the wiper blades came loose on highway
- Car didn't have enough coolant and gave engine warning. Topped up with water myself.
I was quite satisfied with the service. The local handsome staff introduced various helpful services. It was my first time driving a right-hand drive car by myself. Moreover, I have been driving for less than two years, with half a year of lockdown. Usually, I only drive occasionally on weekends in the city, so I opted for a car with a rearview camera and upgraded the insurance (though it wasn't necessary). Overall, it was a good experience, both picking up and returning the car were convenient and easy to find. Initially, I was not very familiar with roundabouts, but once I looked up and saw instructions on how to navigate them on the car window, which was quite funny.
I waited for two and a half hours and couldn't pick up the car. In the end, I had to cancel the rental, but they still charged me for a day's rental. Their attitude was very poor.
Very satisfied! The staff provided detailed instructions during pickup, clearly pointed out existing scratches on the car, and explained the liability waiver.
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