Le service a été très lent et long. De plus, on nous a chargé deux jours au lieu de 1. La réservation était pour 9h00 am mais notre avion est arrivée tôt. On nous a donné l'auto vers 8:35 am mais on ne nous a pas dit de retourner pour avant 8h35. Nous avons retourné l'auto à 8:40am le lendemain. Et malgré tout, u e charge de 2 jours. Un vrai vol. De plus, nous sommes retournés au comptoir pour discuter de la situation et la personne ne voulait même pas nous parler et a manqué de respect. Aucun changement ni remboursement. Europcar, c'est fini et nous ne recommanderons jamais.
Very happy with the car. Easy to drive. The process to pick up and drop off the car was very smooth at the counter and finding the car was easy and so was the drop off. Very smooth. We allowed 30 minutes for the drop off and we did it in less than 10!
About QEEQ:10.0/10
Super customer service - very clear and relevant communications - and they provide great deals and transparency.
The counter staff was pleasant and efficient. Process was fast and simple. Easy to find the car that suits me...there were lots of choices. The car I got was almost brand new, so I'm very happy with that. Price was good value for money.
Car met expectations. The customer service during pickup and drop off vastly exceeded expectations. Cannot remember having dealt with such lovely people at a car rental desk in a very long time.
About QEEQ:10.0/10
Platform worked well. Did what it was supposed to do.
While allowing for low cost rentals by using old cars with high odometer readings might sound good, but in the final analysis, not such a good idea, especially for longer rentals of 3 weeks like we had
East Coast reached expectations with car, customer service on pick up and return.
The negative
Deposit of $1000 can be held for up to 2 months. Other hire companies hold for usually 3 to 5 days after vehicle return.
About QEEQ:10.0/10
Easy to use. Very happy with Qeeq doing the research for me
The car and the Budget rental staff exceeded my expectations. I provided the Budget Rental confirmation code from my QEEQ voucher, and everything went very smoothly.
About QEEQ:10.0/10
Booking with QEEQ was very easy and provided the best prices for all the possible rental selections.
From the moment you walked in until you returned the car, the customer was at the center. They solved a problem caused by me quickly and easily.
The car I received was in very good condition.
The car rental company was fantastic . And i really can’t say enough about the staff . I can’t remember the young ladies name but she really made the whole experience a breeze . I would really recommend this company to any .
About QEEQ:10.0/10
This company was great to work with . I didn’t see that much of a price drop . But it was a good experience just the same .
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