ATLAS CAR RENTAL REVIEWS IN AUSTRALIA

We were given a VoxWagon Golf instead of the toyota Yaris. The car was filthy and reeks of cigarette for the whole 24 hours that we had it. There were lots of fluid stains on all the seats too. They shouldn't rent out this car to anyone! It took 30 minutes for Atlas to pick up the phone when we called them from the airport for pick up, which is after 9am, their opening time.

a bit inconvenient as i needed to register toll payment online

easy booking

The wheel alignment and the steering wheel are off center, got an unfriendly staff when pick up

It's easy and convenient to use,but sometimes the car rental company didn't know the price I got from the apps,they almost charge me with a higher price than what I got from the apps

People were lovely, the whole process was very easy!

Atlas were good except pickup slow and directions not quite correct.

Very satisfied with the service.

Very satisfied with the service.

90 minutes spent on pick-up due to long queue. Car was dirty from outside and inside. The technical condition of the car was not acceptable, brakes and suspension were making noise.

Atlas should not be a recommended provider on Easyrentcars.com

They had no car for us! And other people were dismissed as well due to shortage of cars!

I was given with a Free upgrade, Vehicle condition was OK, check in was quick, the person at the desk explained it well (me being the first time renter). I feel Atlas was a good deal considering the cost and the support i got.

Cleanliness abs car conditions need more focus

Pick up process is extremely slow during busy times.

I spent more than 1 hour to wait for pick up by Atlas. The operator asked me to wait for her/his bus in red & finally the operator said the bus was broken down so that pick up was delayed for hour. In the meantime, no alternative arrangement & thus I waited for more than 1 hour at the brown zone outside Tullamarine Airport on 23/9. Terrible service!! Also, none of the staff arrange car checking with me. The operator at the pick up point just gave me the key, in fact the first he gave a wrong key to me, to start my journey. The car was dirty and has scars on front. To protect myself, I took photos before starting the engine. No service at all!!

Not full fuel at pick-up time and the car was very dirty.

The girl of counter staff service not good, the car condition is poor. Car body very very dirty, no cleaning. very poor experience. No next time.

Car was alright! Worth a try!

Staff helpful, pickup easy. Car prepared and waiting.

Wonderful car for it's category. Top of line! Although it was a bit dirty inside

Value for money

Easyrentalcars charge international transaction fee

Great. Eventhough the vehicle i booked wasnt the one i got. But it was great all the same!

Cheap , easy and convenient .. car was not clean this time but overall was good..

Easy and convinient