THRIFTY CAR RENTAL REVIEWS

Excellent! No upselling of insurance, very straightforward and convenient.

The car was smaller than expected, but the counter staff, particularly Wanda. Helped us resolve her issue.

The booking was easy, but the car sizes were overestimated. I booked a car too small for my family.

Car upgraded. Nice and efficient staff. Wouldn't allow 2 hrs grace on return so I had to spend extra time at airport.

My new go to app for car rentals.satisfie

There was a $500 deposit which I'm still waiting to get back. And it wasn't a Suzuki. But everything was good

Great service w Thrifty. Just remember billing infor on credit card does not show Thrifty show billed by QEEQ so will cause problems if you have an insurance claim using credit card insurance so need additional insurance coverage.

The staff are friendly and patient with their sales.

Very satisfied!

First, they insisted I buy insurance, but my order indicated I didn’t need it, which annoyed the staff. I declined the refuel option and they refused to give me a receipt, saying it was fine. In the end, I returned the car with a full tank, and they still charged me $52 for FPO. That's outrageous!

All was pretty good with the rental company however at pickup they charged me much more for deposit then what it says in the terms & conditions. This is unfair to a customer. Also the reservations documents should clarify that Thrifty and hertz are the same company as customers don't know this and get confused when trying to locate them in a different country.

Car was great however when picking up I requested a printed tax invoice and the staff said they would have to check vehicle first and then send through. I have emailed to receive a tax invoice and have not received a response and I require this for work immediately.

Could not product a tax invoice for payment only receipts

Very satisfactory

Very satisfied.

Car condition was not up to Thrifty usual standards Bald tyres which was told would be fine. Worrying though!! Car made several weird noises when driving but saw us through the trip. Tried to catch me out on return for a small mark on an already old scratched car

Always a pleasure to book through

was not clear and gave us the wrong category to choose the car and we noticed that but nothing happened and still we charged the same

I reserved a Versa, but I was given a brand new Altima with an initial mileage of 979 miles. The driving experience was excellent.

The service was average. They tried to sell me insurance, but I declined. They also pushed their toll service, similar to ETC, which was a bit of a scam. It cost around $20 per day and charged me over $200, but I only used it twice.

I went to pick up the car two hours early and asked if they could adjust my booking time. They said they didn't have the car I reserved and made me wait for two hours. Eventually, they gave me a Mirage G4 instead of the Nissan Versa I had booked, claiming it's the same class, but I thought it was worse. However, the car was very new. The return service was excellent; I was a bit late, but after I explained, they backdated the return time and didn't charge any extra fees. I initially planned to return the car at a different location, but with QEEQ's help, I changed it to the original location. They also refunded the one-way fee, and QEEQ's service was great.

Good

Very satisfied

Not bad!