From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1152914354
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1152914354
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EUROPCAR CAR RENTAL REVIEWS IN ITALY

Easily Review, Search And Book Your Rental Cars

Rosemary Godwin

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Reviewed: Wed, Jul 25, 2018
“Europe”
About Europcar: 6.0 /10
The queue was rather long, and the car's damage was not documented. Luckily, I noticed and spent time finding a staff member to record it, otherwise it would have been problematic.

Larry Bryan

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Reviewed: Tue, May 29, 2018
“Rome - Pienza - Siena - Florence - Pisa - Grosseto - Rome”
About Europcar: 10.0 /10
Waited in line for about 30 minutes

Cora Hume

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Reviewed: Tue, Jun 19, 2018
About Europcar: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

G.Rasu

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Compact | Mercedes Gla Automatica - Gps or similar
Reviewed: Tue, Jul 24, 2018
“No hassle”
About Europcar: 9.8 /10
Like: Smooth and efficient transportation. No additional charges was imposed for my 70+ age
Dislike: I had to pay for the GPS although it is a built in system

Cornelius Gill

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Reviewed: Tue, Aug 14, 2018
“Dolomites”
About Europcar: 8.0 /10
Mostly satisfied

Nat Henrietta

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Reviewed: Thu, Sep 6, 2018
“Catania-Agrigento-Palermo-Catania”
About Europcar: 10.0 /10
Not many people waiting during the off-season, and they use a number system.
About QEEQ: 10.0 /10

Chapman May

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Reviewed: Thu, Jul 5, 2018
“Milan-Colmar-Zurich-Lucerne-Interlaken-Como-Milan”
About Europcar: 8.0 /10
Since it's in the airport's underground parking lot, the area is very small and crowded, leading to longer wait times. However, other rental companies have the same issue. The staff's attitude was great, and the process was quick, so overall, I'm quite satisfied.
About QEEQ: 10.0 /10

A.lazo

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Economy | Fiat Panda or similar
Reviewed: Thu, Aug 2, 2018
“Okay”
About Europcar: 6.0 /10
Like: The timing spend on dropping off the car
Dislike: The staff at the counter get upset when you don’t want to accept to upgrade the car or you told them that you have insurence alteady

Iris Gallup

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Reviewed: Thu, Aug 16, 2018
“Milan, South France, Geneva, Interlaken, Milan, Venice, Florence, Portofino, Milan”
About Europcar: 6.0 /10
Customer service hotline couldn't resolve the issue. Each department shirked responsibility. The WeChat service directed me to the store, the store told me to find the manager, but the manager was always on leave and unreachable.
About QEEQ: 10.0 /10

W.Wasilewicz

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Mini | Smart Forfour or similar
Reviewed: Sun, Sep 9, 2018
“Professionalism”
About Europcar: 8.0 /10
Like: speed of employees
Dislike: everything was great

Barry Bobby

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Reviewed: Sun, Sep 2, 2018
About Europcar: 2.0 /10
Long waiting time

Myron Hewlett

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Reviewed: Sun, Jul 15, 2018
“Sicily Road Trip”
About Europcar: 2.0 /10
Deceptive charges. Insurance, fuel, etc.

L.Spinelli

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Economy | Fiat Panda or similar
Reviewed: Sun, Aug 26, 2018
“Great experience with Europe Car!”
About Europcar: 10.0 /10
Like: The staff was extremely friendly at the pick up as well as the drop off. I did not spend over 15 mins (together) in both operations. They helped me quickly with my toddler car seat and gave me a brand new car I enjoyed very much. They have been helpful on all my questions and extremely fast on drop off (literally 2 minutes). I will definitely book them again and through EasyRentCars (I used a welcome discount and great rate on my full insurance).

Kenneth Temple

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Reviewed: Sun, Aug 12, 2018
About Europcar: 10.0 /10
Friendly
About QEEQ: 10.0 /10

Nicholas Anthony

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Reviewed: Sat, Jun 23, 2018
“Milan to Interlaken to Innsbruck to Milan”
About Europcar: 8.0 /10
The staff was a bit impatient as it was close to closing time
About QEEQ: 10.0 /10

Anastasia Max

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Reviewed: Sat, Jul 28, 2018
About Europcar: 6.0 /10
Booked twice, the first time was inexplicably canceled without notice. When I called, the customer service was very impatient and insisted I received a message, but I definitely didn't. Finally managed to book again, paid, confirmed, and even bought full insurance. However, when I arrived in Rome, the staff said the insurance I purchased was through Zuzuche, not them, and that I would have to pay them if anything happened. So, I ended up paying again in Rome. Felt scammed. There were four other girls with the same issue. Recommend calling to confirm all details before renting!

Alexander Truman

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Reviewed: Mon, Jun 18, 2018
About Europcar: 6.0 /10
I booked a Mercedes but was given an Audi

Kelly Yale

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Reviewed: Mon, Jun 18, 2018
“Florence Arezzo Cinque Terre Florence”
About Europcar: 2.0 /10
Booked an Audi A3 and pre-paid, but only a Fiat 500 was available on site with no other options.

Les Strong

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Reviewed: Fri, Jun 8, 2018
About Europcar: 4.0 /10
The staff had a poor attitude. I originally booked to pick up the car at 9 am, arrived an hour and ten minutes early, and was told I had to switch cars if I wanted to rent right away, which would cost an extra 35 euros per day. The final cost nearly doubled the original booking. After completing the paperwork, the staff just handed over the keys without telling me the car number or where it was parked. One key corresponds to one car, so why can't they just provide the license plate number? Instead, I had to wander around the parking lot trying the keys in different cars. Italians are really disappointing.

Webb Thackeray

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Reviewed: Fri, Jun 8, 2018
“Milan Switzerland Milan”
About Europcar: 6.0 /10
Just so-so. The English accent was very strong, even though my English isn't great either. The communication was impatient, with eye-rolling.

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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