AUSTRALIA CAR RENTAL REVIEWS

全く問題ありませんでした

問題ありません

Budget are always graet

Was a great car (except for the windscreen wipers)! They were extremely helpful in providing suggestions for alternative drop off at airport which made my travel plans much more convenient.

Had card fraud in between booking and paying and QEEQ customer service and chat was perfect to support the fix.

The car itself was great. Drop-off was very quick and professional. We were early for the pick-up and we had to wait for 1,5 hours, because there was no flexibility on the booked time. The mail I sent a week before to announce the earlier arrival was ignored.

Staff, loved the vehicle and its process were all smooth and fast.

Booking was a breeze, service staff were friendly, professional and easy to deal with.

借りる時と返す時ぐたまたま同じスタッフさんで、早く手続き出来てラッキーでした。ハロウィーンに近い時期で、ディスプレイが可愛かった。

お約束通りで文句無し。

We did not receive the correct vehicle that we booked and were forced to use a Mazda CX-5, which did not have enough space for the four of us with the baby car seat installed. Additionally, we were charged extra for the baby car seat, even though I had already paid for it through QEEQ. We were also pressured into purchasing insurance, as they threatened to charge a $200 withdrawal fee if we declined. As someone who works for the ACCC, I found it concerning to be treated this way by an Australian company, and I felt harassed. I have already lodged a complaint against this company for their unethical sales practices. The staff were unhelpful throughout the experience. It may be worth considering if partnering with ACE is truly beneficial for your reputation. I will be in touch soon to provide further information for our investigation.

Car was great got a free upgrade

Great price and very easy booking

Best service

Nil navigation system working

Avis were helpful and thorough but quick. Very friendly also

A bit of a wait, few people picking up vehicles

OK. What is Price Drop Protector?

Check in staff was very courteous, knowledgeable, and polite.

Great good customer service.

Car was brilliant,excellent service, overall great experience at a great price

All great

Very smooth process

Did well with the price

Car was very nice to drive- had different USB connectors for different sizes Good climate control

受付ではGoogle翻訳で説明してもらい納得いく手続きでした。返却手順もYouTube動画でわかりやすい。

カスタマーがしっかりして質問回答も早かったです。

The car and the counter staff exceed our expectations. The staff was extremely friendly and helpful, given us a lot of good tips

Europcar are a good well established company providing a quality vehicle and a satisfactory customer service

All went seamlessly well

Loved the free upgrade