EUROPCAR CAR RENTAL REVIEWS

Aside of having to pay for parking at drop off, they have spuriously attempted to charge me for damage (which I dispute is there). Awful.

Good

Ok

I booked twice due to internet line delay, now waiting for reappeal process for refund

Returning the car was complicated. Although I was asked to call 30 mins before returning the car as there may not be staff at the counter, no one picked up the phone. I called several times and proceeded to the return point anyway as my return time was looming. There I had to wait nearly an hour for staff to show up. They also have a lack of economical cars at the location.

As I was organised the trip for guests who are paying for the trip including car rental fees. Even though I was the main driver, the guests still will to use their credit card to pay. However it was not feasible under your policies. This should be more flexible.

The only thing there were no gps in the car

Very good service and very good car

Use Europcar for leisure & business never disappointed

First time & was good

Josh at the counter in Edinburgh was just fabulous to deal with. Cannot fault him, the car or the drop off team.

On return of the car I received a report telling me that the car has new damage but this was already pre existing damage. I have sent photos to them showing the original damage last week but have still not had a reply or any further contact.

Everything was fine

All ok very satisfied

Smooth friendly service

Good service, good price

Drop off in Bergen was also a bit confusing only because Europcar doesn’t have an office in the rental car center. They do have clearly marked section to leave car though. You go into the airport and drop the key into an automated machine box. There is a staff member there but busy handling the long line of pickup customers. No chance to ask questions about the toll fees, etc. You just have to trust. There is no real expectation setting here.

Great

Great

Good service, new cars, efficient staff

the car rental was more than double what was quoted due to my late pick up .Europcar website says they hold the afford the whole day

The staff at pickup was very good. At drop off I was surprised at the extra cost for 4 hours. I paid roughly 150 Euros for the 7 days initial rental. I was charged 60 Euros for the extra 4 hours beyond my designated return time. I feel this was excessive.

Everything was great. I used QEEQ.COM for two separate car rentals on this trip (Ireland and Netherlands) and will use QEEQ again in the future.

Europcar staff were excellent

Super helpful, smooth and wonderful experience! Highly recommend!

Love this platform.. very competitive prices and extremely clear directions which was so helpful in renting abroad! I joined the diamond program for extra perks as they claim an extra 7% off at booking.com, however, I followed all instructions, compared to other platforms and really didn’t observe the savings. Perhaps it was there, just not very clear at checkout.

Everything was excellent

No any complaints all was just great experience

No