GREEN MOTION CAR RENTAL REVIEWS

I have to admit that the car was in absolutely perfect condition. The service was very kind and very specific about every detail in the booking. There was easy transfer from the terminal. What you MUST know however is that they are very detailed about the car condition. You can see videos and notes everywhere explaining how the process looks like and what are the possible charges. So probably if you happen to do even a small scratch the charges can go high. They offer their complimentary full coverage package but you must know it costs over GBP 40 per day, so if you book a small car it's going to double or triple the cost for you. So, they are VERY transparent in what they do and how they inspect the car, however if you choose not to take the insurance you might be liable to pay up to GBP 2500 for any damage. Overall, however, they are honest and transparent with the terms and conditions. I returned the car with no damage and the deposit was released within a few days.

Smooth as usual. Easy comparison of the prices and suppliers available.

Todo estuvo excelente, lo único que no nos agradó tanto fue que nos cobraron más caro lo peajes prepagados

Excelente servicio y nos dieron seguimiento a nuestras consultas

Car was in good condition, had some fuel in tank, car was clean in and out, however front windshield wasn't the cleanest one(from inside), be aware to check all the damage and take detailed pictures as they will find everything they can to claim money for damage you haven't done. After short discussion they have let go of this. It's good idea to have extra insurance.

Very easy booking process, everything explained as it should be.

They always upsell!

The car was great to drive, spacious and comfortable. The staff at Green motion were good, friendly and helpful. The vehicle did calculate to a little more than I budgeted for but it was well worth it in the end.

Your cancellation policy is excellent and your platform for booking really easy to use. Insurance description/s however are not clear as we needed to daily premiums at Green motion which we had not planned for.

The inconvenience was that you need to wash the car yourself, which is not convenient when you rushing to the airport and it’s raining. Otherwise it is good value for money. The car is spotless too.

Booking has been smooth, perfect deal.

Tried to sell more insurance coverage with big big push. Made customer to take specific photos and videos of car before start of use. Did not give any signee paper after return.

Booking was easy

I have used Green Motion a number of times and have always had a good experience bar picking up the car which always seems to take a while. However during this rental period I was left feeling very disappointed and angry with Green Motion. Upon leaving the car, I was told it was too dirty (I had used the car on a couple of country roads and the motorway) and as it’s winter and it has been raining there is dirt on the roads so the car had mud splashes and mud debris from the pushchair inside the car. I was told that due to this the car would need to be valeted at a cost of £96. I had a flight to catch so could not take the car to clean it myself. Had I been made aware that the car needs to be returned clean, I would have cleaned it myself. Never have I been told that a car I have used is too dirty. I was gob smacked and pissed off at the charge. So much so that I will not use this company again.

Green motion is a high class off airport rental car establishment. The staff was friendly and the service was great. In and out in less than 10 minutes.

Easy rent cara makes renting a car an easy and enjoyable experience. They do all the leg work for you and make check in and out time friendly. I have used this ap on many occasions and have never been disappointed with the rental car place or the eaaebof using this ap!!

Green Motion are normally very good. This particular branch however was quite poor. Cars not clean, no windscreen washer fluid (not properly checked), supposed to be a full-to-full fuel policy but tank was completely empty. Several other customers were unhappy and complaining as were checking in. On return they found a tiny stone chip in the windscreen and charged us £75. It was dark outside and we suspect they were looking for it as we were not aware of any stones hitting the windscreen.

EasyRent were once again the cheapest car booking agent and became ever cheaper thanks to the auto-rebooking on price drop facility. Easy to use with clear instructions during booking process.

I had a lot of experience with renting in various countries and am aware of the scams but I'm so glad I had picked green motion and value for money was amazing. Dominica was very helpful, honest, and straight to point. She inspects the car with you on both pick up and drop off and upon return the deposit transaction is immediately processed and your given a receipt. The car was upgraded at no charge and the previous person's toll sticker was left on the car as it was still valid. Reception desk is inside a fancy hotel and u have direct number to dominica. Would not rent anywhere else.

Platform is good but for some strange reason the rental company received a different time thankfully they were flexible and didn't have an issue

Good car and reliable staff.

All perfect.

Process was smooth and pleasant all round.

Amazing again!

It Could be the registration, they have allready our registration.......

The young men who handled our rental were extremely courteous, took time to explain and made the whole process painless

The booking disappeared out of the app when we landed. This caused me some distress as I knew it was there and had checked it was in the departure airport. When I eventually found my way to my bookings it said I didn’t have one Luckily I had my email and eventually found the Green Motion Phone number. Green motion made my day

Staff becomes rude when I decide not purchase additional car insurance. Vehicle has engine oil warning and coolant level warning after I drive away.

I've ordered a car with full petrol deposit and it was almost out of petrol. There wasn't any water for cleaning the mirrors

Easy as always

Air conditioning did not work. Were not at pick up location, had to call 3 times. Eftpos machine was broken and had to wait 2 hours till new one arrived

Very high deposit. Which is scary for customer. They need to reduce that.

Would be good to know what currency easyrentcars actually charge in for each different booking, so I can use my special currency card and don’t have to pay an international transaction fee or get a bad exchange rate, which I would get using my normal bank. Would it be the currency of the country the car is getting picked up from or would it be in CNY, as Easyrentcars banks in China. I can convert my money into the currency that easyrentcars are charging using a good exchange rate and this will incur me the lowest cost.

Great base price BUT they make their money from all the extras and they keep coming and hard selling them. If your strong and say no to everything it’s fine. Don’t get ripped off or guilted into adding and adding and adding cover, fuel deals etc...