THRIFTY CAR RENTAL REVIEWS

Friendly customer service who took great concern about the distance that the vehicle would be travelling given the weather conditions and upgraded to an all wheel drive vehicle. Thankyou Thrifty!

Really tried to sell the insurance.

Car was poor in cleanliness and rough on the outside. This car needed a panel beater to fix the outside appearance.

Good booking process, nice and easy!

Van was disappointing, vibration, brakes, inside was tidy but outside was rough.

I arrived at Thrifty around 9pm on Friday and didn't receive my vehicle until after 2 am Saturday morning. I had booked a pickup due to all the large luggage we would be returning with but received a Ford Explorer instead. I will have to return to California to pickup more luggage we had to leave behind as a result of not getting the pickup we had booked. The staff did not provide any details on why it took so long other than to tell us they were operating with a skeleton crew. On a busy Friday night??!! Further when we called to ask if we could swap out the Ford Explorer we were told there was one in Santa Barbara, 60 miles from our location but as it turned out, that Thrifty location no longer existed.

Ju see t a little longer at the counter than expected

All was clear and smooth. The added insurance package was better the counter through Thrifty than the one on line AXA

無償アップグレードを提案してもらったが、サイズが大きすぎてお断りした。車の交換も快く対応してもらえた。

飛行機の遅れにより、ピックアップが1時間遅れたが、日本語でLINEにて連絡したところ、現地に速やかに連絡してもらえて助かった。パスポートの翻訳も、国際免許代を節約することができ、ありがたかった。

Nil navigation system working

One day business in Abudabai

No

Upgrade รถให้แต่ไม่แจ้งอะไร รถเก่าหน่อย เบาะคนขับเริ่มเบี้ยวทำให้นั่งไม่สบาย

ราคาที่มีส่วนลดให้ถือว่าดี

Need to open self service or more people on desk waiting time very long

Good

Great customer service on collection and drop off.

good

good

The car was not ready when we arrived and we had to wait about half an hour, this is not good with a timed booking pick up.

None.

Qeeqさんで予約した車のクラス以下の車を配車されてしまった。また借りる際、カウンターのスタッフさんからは車種のアップグレードを有料でオファーもあり、カウンターのスタッフさんの認識不足なのか、分かりませんが、代理店さんで予約した商品とは異なるグレードをレンタルしたことは残念でした。

左記の不具合がありましたが、御社のスタッフさんのチャットでの相談で、最終的には差額を返金されることになりましたが、すこし窮屈なドライブになりました。 今回、Qeeqさんのチャットでのサポート、フォローアップは客目線での対応で感動させられました。次回も利用させて頂こうと思います。

We were upgraded and it was a hybrid so great on gas.

Price drop protector didn't work but got an upgrade

The staff member who gave me the vehicle was relatively unbothered about customer service and just went through the motions. Often mumbling through terms and conditions and in particular any additional damage waivers, despite me taking out a full policy through QEEQ so the thrifty policy was not needed.

Very easy to use.

The queue was quite long and the communication was quite vague, was not informed about a deposit until at the check in desk

Very good

Very disappointed that Tesla not available! The excuse Hertz gave is arbitrarily wrong. Should take Tesla off the orders if they have sold them all. Highly recommend the polestar, if a Tesla is not available. Prefer a Tesla

Well done! Best bargain hire ever!

I have Thrifty (Hertz) to be very easy to work with and provide reliable vehicles. The return process at the Atlanta airport is super easy. I will be renting again from the company when I return to Atlanta in the future.

I have found no better deals than on QEEQ and I have compared many websites. No one and I mean no beats QEEQ. I will one hundred percent use QEEQ for future bookings. The whole process is super easy. When I showed up the rental car company has no issues finding my reservations. The whole process is ultra smooth. As long as this continues this way why go to another site?