CENTAURO CAR RENTAL REVIEWS

We took a supplement of guarantee AXA, but the agency refused and forced us to take their insurance which was very expensive

Fueron muy amables. Les comenté que iba a llevar una silla de ruedas y me dieron un coche de categoría superior sin pagar más

Fue muy sencillo hacer la reserva

Not the car requested. Car provided only just big enough for pax and luggage.

September 25, 2019 to October 7, 2019. Entire rental process went very well. Not one problem and staff were great. Great rental location with clean facilities and cars. Rent from them with confidence. I have traveled to over 20 foreign countries and never had a better rental experience. Larry

ok

L’agent lors de la récupération du véhicule de centauro était des plus désagréable (il était pressé de terminer le travail) Ces collègues autour n'étaient pas mieux ... heureusement qu’au retour nous sommes tombés sur une personne plus aimable

Worst customer service ever, stood in que for 3 hours to pick up car. Un helpful staff, car was disgustingly dirty with tire pressure light on. couldn’t complain as I would have been waiting another 3 hours to get another one.

Had to call after 20 mins to get shuttle, still had to wait 50 mins. Arrived at office and did not have correct car so had to take another and still had to wait. Car was dirty and not full of gas. Also radio cut out regularly. Rang company to extend rental and was told I was not able to over the phone, only in Office in Milano. I was in Genova. Returned just over an hour late with a full car And was charged €50 late fee. Basically 3 days rental. It’s fine for them to keep me waiting over an hour and provide poor service but not the other way round. Will not use Centurio again. Rubbish company.

The people who work in centauro are so bad and rude . Only only respect lady I think she’s form Venezuela I don’t know what’s her name .

Amazing site with good price

The car was new and in good condition. We have got an upgrade since all cars from the requested category were gone. I understand Crete is dusty due to a lot road's being unpaved.But it was not very clean in general. We had to wait for more than an hour at the airport until someone from Centauro came with the shuttle van to takes us. The drop off was very quick with no issues. Refunds of fuel and deposit all ok.

Booking was very easy and I saved some money with the rebooking option. Great and well done Easyrentcars.com! Thanks!

The wait time was too long. I was supposed to pick up the car at 1 PM, but I didn't get it until 2 PM. There were only two people in line in front of me.

Excellent car for a great price. We arrived early and were unable to get the car and the counter person was unhelpful and disinterested. We had to come back a couple of hours later to get the car on the time we scheduled it. Would have expected some help

The counter staff were lovely. I was very disappointed to have to pay extra for insurance.

Long queue to pick up (30mins) Scaremongering to upsell additional insurance which was more expensive than the rental! Because I didn't take insurance, didn't even tell me where to find the car just got given keys. Picked up during a storm and the car was missing a wiper! (known damage)

No complaints with easyrent, have used many times, will use again.

They only had 1 insurance coverage package which you needed to get the 3rd party coverage that our credit card company didn't have. The package ended up costing us more than the 12 day car rental. I will never do that again.

Service attitude was good, but they didn't remind us to inspect the vehicle. The front right door had scratches, which the staff noticed when returning the car. Luckily, we took photos when picking up the car.

When I picked up the car, the right rear door had been hit. During my use, the right rear tire got a large 5cm hole near the rim, causing the tire to be completely scrapped. I had to return to the store to replace the vehicle and had to pay 500 euros for the tire compensation. Upon reflection, it's likely that the damage was caused by the previous collision on the right rear door. I only focused on negotiating the body damage and didn't notice the tire issue. Luckily, the tire completely deflated when the speed was not high. How do you evaluate this service? I even had to pay for the tire!

Voiture en très bon état très propre. Service excellent

Réservation très facile, tout est prévu à l’avance

No indication at the airport of where to wait for pickup, busy time and only 1 pickup vehicle 8 passengers at a time, slow desk process and fuel in vehicle differed from paperwork but corrected.

no problems.

They didn't provide a car without damages and gave me one full of defects. I meticulously checked and found over ten unlisted damages. If I hadn't checked, I would have been charged for them.