ENTERPRISE CAR RENTAL REVIEWS

Good

Overall, it was pretty good.

It was okay, but there were limited vehicle options and the trunk space was small, couldn't fit everything.

Satisfied

Satisfied

Satisfied

The reserved car was not available when we arrived at the store. We were given two options: a free upgrade to a Mercedes Benz van or a small manual car. On the narrow streets of Spain, driving the Mercedes van was impossible, and with two large suitcases, we couldn't fit our luggage in the manual car. Essentially, we were given two unusable options. After almost 3 hours of back-and-forth communication, they finally agreed to get a car from another location, and our luggage could barely fit. The car we got was a downgrade (a small Kia), but it only cost us 20 euros less. The entire process was extremely frustrating, and if it weren't for our necessary travel plans, I would have canceled the rental right then and there.

Quick processing, great car condition

It's mainly slow, but that's how it is with overseas rentals. It's always slow the first time renting from a store.

The process was quite slow, but that's expected with overseas rentals. It's always slow the first time renting from a store.

Average, they kept pushing for insurance.

Very good, excellent service

Satisfactory

The service was good, but remember to bring two cards.

Not proactive in solving problems, only cares about money.

All rental car returns are centralized, just leave the keys in the car and park it in order, very convenient.

Excellent service. Great pick up - very fast. Drop off was even better - guy who handled the drop off was amazingly efficient - fastest ever drop off.

Great savings as usual.

Great service. The only thing I will mention, they gave us a 7 seater car with a small engine! Being inn Costa Rica where you are surrounded by mountains, going up hills was an effort. They tried to upsell another car to us.

Satisfied, efficient, no pressure to buy insurance

Very good