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Last updated on: November 12, 2024
122Rental Locations
41Airport Locations
Map View of Car Rental Locations in San Francisco
Hertz
8.4/10
Dollar
7.7/10
AVIS
8.1/10
Budget
8.0/10
FOX RENT A CAR
6.9/10
Alamo
8.9/10
Thrifty
7.7/10
Europcar
6.5/10
YESAWAY
9.4/10
Enterprise
7.6/10
apollo_motorhome
9.3/10
ACE
5.3/10
reach rental
7.2/10
E2 Car rentals
8.9/10
National
9.0/10
Advantage
6.4/10
ITS
7.6/10
GREEN MOTION
10.0/10
PAYLESS
9.6/10
AIRPORT VAN RENTAL
2.0/10
KX Car Rental
5.3/10
Reviewed: August 7, 2024
My booking confirmation said that all state tourism assessment was included in my car price. However when I got the bill there was a CA Tourism Assessment of 3.5% charged additionally.
Reviewed: July 22, 2024
The rental company is easy to find. After completing the paperwork, they give you the key and parking spot number. You just pick up the car yourself from the parking lot, very convenient.
Reviewed: October 30, 2024
It did take a long time to pick up the car - at least two hours which was hard on top of a long international flight. But the staff were very friendly and helpful.
Reviewed: October 8, 2024
In general I was satisfied. I didn't need any customer support, so I cannot rate that. The only cons was the sales man at the counter, who was trying to advertise and sell us extras when we wanted to pick up the care. And at some point we needed to tell him directly to stop and accelerate our process. It would be helpful if they consider the time they take to promote these services and the tiredness of their customers after long flights.
Reviewed: September 25, 2024
Car was fantastic was given a choice of a Nissan or a Ford and took the Ford which was a lovely car to drive. No attempt to upsell and explained re bridge tolls very clearly
Reviewed: July 28, 2024
They even gave me a new car with fresh protective film!
Reviewed: October 24, 2024
I was very disappointed I didn't get the vehicle (or equivalent that I booked). I booked a small fuel efficient car but was given a large car with poor fuel efficiency increasing the cost and environmental impact of my trip.
Reviewed: July 27, 2024
The price for the car upgrade was very reasonable, just an additional $25 per day.
Reviewed: July 26, 2024
Very good experience, everything went smoothly. The car was spacious and easy to drive. At the rental counter, they just asked if additional insurance was needed, and if not, they were fine with it. There were staff in the parking lot to assist as well. Very worry-free, highly recommended!
Reviewed: October 14, 2024
Budget have disappointed me. The quality of the car however was budget, so I suppose I should accept it for what it was, cheaper, unreliable and budget through and through. Even charged me ridiculous amounts at the end for fuel and tolls.
Reviewed: September 3, 2024
Only to improve the pick up time needed to get the vehicle, the rest was smooth and simple
Reviewed: July 29, 2024
I would still recommend renting, but the toll pass is a bit of a scam. However, it's a company policy, so just deal with it. The staff in San Francisco were very nice, but the African American employee at Ontario Airport in Los Angeles was not friendly. I personally felt that White or Hispanic staff were very friendly, while Asian and African American staff were not friendly to us.
Reviewed: October 4, 2024
The whole experience was amazing. The only issue was that they were closed for midnight till 5:00 a.m. and my flight was delayed and arrived at 1:00 a.m. Other than that the service was great the car exceeded my expectations it was new and had fancy electronics in it. The return was super easy took 2 minutes and I was out of there and the shuttle took me to the airport right away.
Reviewed: May 22, 2024
1) I waited in line for a long time before meeting counter staff. There were at least 8 people before me, and there was only 1 counter staff serving the customers. 2) the shuttle from car rental terminal to Fox car rental was too small, it can only take few passengers with luggage’s. As a result, half of my family was left behind for the next shuttle. 3) after my car return, I would rather the shuttle drop us off at SFO instead of to the car rental complex (so that we don’t have to wait for the blue line to bring us to SFO.)
Reviewed: December 22, 2023
There was a lot of pressure from the counter staff on pickup to buy extras, such as insurance and toll passes. When you are tired and do not know the rules it is easy to be taken advantage of,
Reviewed: October 8, 2021
The car had a lot of mileage and didn’t have any new features Good service
Reviewed: January 7, 2020
The pick-up location is in a combined center with all other rental companies, fox's line is not as crazy as other big names so you are able to save time. The card they provided to us is very good in condition and they don't push hard to sell you insurance, overall recommended!
Reviewed: September 3, 2024
There was a very long wait at the rental counter. On top of that Thrifty didn't have the mini-van that we RESERVED ahead of time. What's the point of a reservation then?! They gave us a small SUV that didn't even fit our luggage for a family of 6. Very disappointed.
Reviewed: July 28, 2024
Great company, affordable prices, new cars, simple procedures.
Reviewed: July 26, 2024
There were no dedicated Thrifty staff for returns, at least none wearing the company uniform.
Reviewed: July 23, 2024
Clear process, friendly attitude, efficient service.
Reviewed: December 12, 2023
While the car was in a good condition and the price was reasonable, the service at Fox Rent a Car was pathetic. There were just 2 people manning the counter and both were super slow in dealing with each customer. It took more than 10 min for each customer and they took so much time in non-business related conversation and in selling insurance, leading to longer queue of customers. When we escalated the slow service issue to the manager, she was cold and said they are short staffed and are doing what they can. The male staff member was hostile towards me and another customer for complaining to manager. My car took 45 min to arrive as the cleaning and washing was not completed. Further, Fox shuttle dropped us at a train station from where we had to take a train with our heavy luggage to reach the airport. The shuttle driver acknowledged that the poor service standards were due to Fox's constant cost cutting. I would never like to hire from Fox again and QeeQ should disassociate itself from this terrible service provider.
Reviewed: February 1, 2023
Europcar outsourced the car rental service to Fox Rent a Car, making me feel like I was being deceived. The service took an extremely long time; it took over 2 hours from when we entered the shop to when we got the car. The rental company is not at San Francisco Airport and requires a shuttle bus to reach.
Reviewed: January 10, 2023
It supposed to be Errocar but the booking was through Fox. Bad experience with fox, unnecessary wait at pick-up, extremely inefficient, very disappointed experience
Reviewed: September 1, 2022
The car was not the one advertised in my booking but « an equivalent car » which never look as good as what I booked. It took some time to do the paper work - and finding the car ! - at pick up Everything else was great
Reviewed: December 4, 2020
I did not receive the refund for the taxi from/to airport as communicated via email and by the counter employee.
Reviewed: February 27, 2020
Efficient, courteous service--the way hiring a car used to be--not just processed at a counter, then left to go find the right car.... YESAWAY office is off-airport (SFO), but an Uber whisked me away quickly (at YESAWAY expense) and upgraded car ready to go when I arrived at their office. Loved the unexpected touches in vehicle -- (multi-phone) charging cord and phone holder, plus an umbrella in the trunk in case of rain. Vehicle return was done in moments and Jade (same agent who served me when picking up vehicle) dropped me off me, right outside the terminal. Easier than messing with the train!! :) Terrific service from start to finish!
Reviewed: January 1, 2020
Thank you for the great experience and easy check in/drop off. Your staff was amazing and very helpful and the car was brand new and sparkly clean! Enjoyed our ride.
Reviewed: February 19, 2020
Mid-size SUV wasn't available so got a standard sedan which isn't parking-lot friendly in SF downtown
Reviewed: November 6, 2019
I had rented from Enterprise earlier also. But last couple of times the quality of cars was bad. Not look wise but engine condition and driving pleasure wise.
Reviewed: February 9, 2020
The staff was very patient in explaining when renting the car.
Reviewed: February 5, 2020
WORST rental experience ever. Avoid this company! Not only the long waiting time and failure to keep the car type I booked in advance, but they also charge you for the lost key after I returned the car and the KEY! After I returned the car (and KEY of course), I found out that I left my sunglasses in the car. Went back to the garage and staff told me the car is open so go pick them up yourself (at that time he wasn't even dealing with other customers). I searched inside of car with IPhone flashlight, found my sunglasses immediately and looked around other seats too in case I left anything else in there. Nothing else. 30 minutes later, the staff called me and accused me of stealing key saying he left the key in the car but it's missing since I went there to pick the sunglasses and I am the last person who accessed the car so I am responsible for the lost key. NONSENSE! I did not see the key during the thorough search with the flashlight. And basically anyone could access the car since staffs are busy and NEGLIGENT and cars are wide open. It is HIS RESPONSIBILITY to keep the returned key safe. When the male staff Bershile first called me, he was like "If YOU GUYS don't bring back the key right now, we will charge you $500." Treating me like a thief. I am so INSULTED. After 3 minutes of argument I went to the garage again to find the key myself, he changed his tone saying "I'm not accusing you right now. It's not my decision. Management will decide how much to charge you. Are you sure you didn't take the key by mistake?" Who knows if they are hiding the key to steal money from me? I'm not paying for what I did not and I will fight back against this FALSE ACCUSATION, or SCAM. Avoid this company! I searched his number in Google, then Green Motion Car and Van Rental showed up. Looks like they are famous for SCAM business.
Reviewed: October 3, 2019
I don’t recommend this supplier, i waiting in line morethan 60 mims. And process to drop off is terible. I dropped the car on time. But they still charged me more 2 days with I didn’t drop the car on time. Luckily that i fly to another place on drop off date. So i can show them how can I rent their car on another 2 days.
Reviewed: September 6, 2019
I booked a Van with 15 passenger and 4 bags so I have enough space but the Van we got did not have space for a single luggage. We had to accommodate. Everything else was good. I would recommend not to book exact van according to the description, always opt for a larger one then you actually need.
Reviewed: January 6, 2020
There was a minor issue with the car's condition that caused some friction initially. However, the store was proactive in resolving it... They replaced our car with a higher-priced one for the original price, but it made the trip feel less perfect.
Reviewed: October 3, 2019
The lady waited for us even though we arrived late. Please do have a signage of your rental car place because it is very dark during the night. Hopefully you can reduce the deposit payment of the car.
Reviewed: September 14, 2019
There was no clear indication of mileage limit on the pickup slip or the rental order interface, but I was told about extra charges upon returning the car.
Reviewed: June 23, 2019
Everything was perfect! I expected a medium SUV and surprisingly I got a BMW X6. I was so excited to drive the car, it was just amazing!!! I didn’t have any problem at all. Thank you Reach Rental
Reviewed: June 22, 2019
I called the car rental company to let them know that I arrived at the airport. So the paperwork as well as the car were ready upon arrival at the facility. It took less than 10 minutes to drive off. It went very smooth too when returning the car. The same lady helped me. She was very nice and helpful. And the offered price was better than other car rental companies.
Reviewed: January 6, 2020
The service was great. Very polite, helpful, and friendly. They were very quick to respond to any questions and accommodated quickly to my change of plans. I highly recommend this company. The value was incredible.
Reviewed: October 31, 2019
The staff were very helpful and easy to work with.
Reviewed: October 8, 2019
Counter staff was helpful and friendly. The car was upgraded to a BMW at no extra charge.
Reviewed: August 18, 2019
my experience with E2 rental agents was professional and friendly
Reviewed: December 5, 2019
Car was great value & staff very helpful & efficient
Reviewed: September 27, 2019
Got an upgrade to a standard SUV which was in excellent condition.
Reviewed: September 9, 2019
There was a good range of cars available when I arrived. The bodywork had a couple of small scratches which I had to point out but the staff were happy to log them. Vehicle itself was in good condition. On return, there were no quibbles and the process was quick and easy. Staff at both pickup and return were helpful and friendly.
Reviewed: September 22, 2018
Like: Brand new car in exelent condition, easy pickup and drop off procedure, no extra fees. Got what i expected
Reviewed: October 18, 2019
Overall, the car was good. It was not washed when I picked it up. The windshield needed to be cleaned on the inside as it was foggy and hard to see at night.
Reviewed: October 11, 2019
The care exceeded my expectations. It was a VW station wagon with a diesel engine and saved us a lot of money on gas.
Reviewed: September 24, 2019
Great car, was very pleased with it. Thank you
Reviewed: September 20, 2019
Hard to understand accents on counter and customer service. Did not tell us about paying an admin fee for tolls. Spelt my name and email wrong.
Reviewed: February 21, 2018
The staff were very nice, and the pick-up/drop-off service was excellent.
Reviewed: August 17, 2016
I booked a specific model, but it was unavailable when I arrived. After using it for two days, I couldn't return it, and the refunded amount was minimal. Very unreliable...
Reviewed: March 1, 2019
Car was good, got charged twice though for the rental due to system error.
Reviewed: June 26, 2018
Like: car was comfortable and fuel efficient
Dislike: quite a distance from airport....but that could have allowed for a lower rate
Reviewed: February 11, 2018
Unbelievable, super convenient pick-up, done in 1 minute
Reviewed: August 16, 2017
The service of this company needs significant improvement. I was dissatisfied with this rental experience. We rented a specified model and paid in full upfront, but upon arrival at the store, we were told that the car was unavailable. They asked if we could accept a downgraded model and they would refund the difference. Isn't that ridiculous? If it wasn't for the specified model, I wouldn't have chosen your company. Ultimately, they had to adjust internally, and as a result, we didn't get the car on the first day. The next day, they delivered the car to our hotel as an apology and upgraded us for free. Just when we were starting to think their service was sincere, someone from the company called after a few days, asking if we could return the car and they would give us the originally rented model. This is too unreliable! How can we return the car while we are on Highway 1? They didn't mention anything about returning the car midway when we got it. After returning home, the refund process was also troublesome. The confirmation for the fee refund for the first day took a long time, and finally, the rental platform had to cover that cost. This is the true experience of our trip. If you are considering this company, think twice. It's a new company with a small scale. Its main advantage is that it's run by Chinese staff so you can communicate in Chinese. However, they have fewer cars, which makes reassignments problematic. This is just my experience for your reference.
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