ITALY CAR RENTAL REVIEWS

After experiencing a flat tire, I contacted multiple times but the issue was not resolved.

The staff was so approchble, polite, clear,efficient and multilingual. Fantastic customer service. Paperwork was quickly done.We did not wait long time.Maybe max 15min.

The platform is very easy to be used. I forgot to attivate the Price protector therefore cannot comment.

Un está bloqueado el Depósito en mi tarjeta de crédito luego de 3 dias

Great service, efficient and very friendly

Don’t know how you do it but incredibly low cost hire, all dealt with very professionally

The girl on the counter was very helpful. However, she did try to sell extra insurance even though I'd already paid for the AXA cover.

Very easy process

No me dieron un coche del segmento contratado (habia pedido un SUV y me dieron un compacto familiar); tampoco reclame otro vehiculo. La atencion en el mostrador fue muy buena. Pese a aportar el seguro del coche que choco con el nuestro cuando estaba aparcado tuve que abonar el coste estimado de la reparacion.

On pick up location, Noleggaire staff appeared helpful until they started up selling and denied our booking was of 4 door car and instead offered a very small / tiny car with door under our booking. They were identifying cars with categories A, B, C, etc. Whilst booking was done on small, medium, large, etc. Car basis.

The car was a fiat 500 not the car we booked. It was in poor condition but mechanically ok. The Guy Andreas who we have met before is very easy to talk to and was understanding of the condition of the car. The process of getting a car at the desk took 40 minutes despite us being the only people at the booking desk. It was late in the afternoon so not ideal.

Satisfied

Looks like the guy at the reception was a temp and he did not know exactly how to do the job. It took long time and process was very tiring at the pickup. Handing over was very easy though.

They were all good.

非対人鍵なしのレンタカーと言う事を知らずに予約しました。アプリを自分の携帯にダウンロードし、その中に必要書類を登録。その後、車の所在地を写真付きで送られてくるのでその場まで自力で探し足を運び鍵を開け乗車。 有料のパーキングに駐車してあるので手続きに時間はかけない方がいい。 更に携帯操作に自信のない方はこの会社と契約しないほうがいい。 そして、レンタル中は携帯で全て操作するので充電が無くならないように気をつけなくてはいけない。 観光地の殆どの駐車場は鍵がないと預かり拒否されるので路上駐車を選択しなくてはなりません。 路上駐車はぶつけられるリスクが高く危ないので避けた方がいいと思いますが、やむを得ず駐車してかすり傷をつけられてしまいましたが720EURの請求がきました。 そしてアプリをダウンロードした携帯を車中に半日置いておくとバッテリーが上がり動かなくなります。 車内の緊急ボタンも反応しません。 車の取扱説明書や契約書等も車中にありません。 やっと連絡がとれたとしても不親切な対応でした。とても不愉快なスタッフです。値段が安いからと安易に申し込み契約をしてしまうと後からの請求額に驚きます。もうこの会社で借りようとは思いません。

Great as usual

Great as usual

Staff were nice, not pushy on extra insurances or anything

Convenient pick up and drop off

Easy to use platform and best value for money

Convenient pick up and drop off location

Easy to use and best value for money platform

Very happy. They gave us an upgrade and there were no problems with the drop off.

The company does not accept visa debit cards which made collection difficult.

I have used Qeeq a lot of the last year and a half and am very happy with my experience with you.

Good car in good condition. Long queue at drop off with little shade is only negative.

Very smooth process

Excellent