UNITED STATES CAR RENTAL REVIEWS

I had to pay to take the car back full even though it was only three quarters full when I collected it. Otherwise, all fine.

The car was very good. pick up time was slow to to queues. the service staff were not friendly when we told them we didnt require any upgrades or extras. Budget provide additional spouse driver free of charge which is very good.

Very easy site to use and provided a good price. Excellent communication and guidance on the process. Would definitely use again.

הכול היה מצוין

זה היה זול גם בלי מגן ירידת מחירים

The person at the counter kept trying to sell additional insurance policies. He kept saying things like "we have flat tires all the time" and "people lose keys all the time". It made me wonder what kind of cars and customers Hertz has.

Excellent

Car was old and dented. Not what I expected

they did not exceed expectations. The guy at front desk was rude. Apparently it's manditory that you purchase the sun pass and not an option and he simply said it's in the terms and condition. Get it or leave it and go somewhere else. And to top it off the tank was not full.

After returning a car the Budget company immediately charged us for additional 137,69 USD for "optional services", which were not ordered. Budget did that without any clarification. We had no accidents, no police problems, no road tolls. the worst is that we asked for a clarification, but the Budget refused to do it!

予定通りの車だったので良かった

予約は簡単であった

Car was good (infinity qx80), but not what I irdered

Was very clear, cheap and straightforward

1番安いコンパクト+のミステリーカープランでしたが、2クラス上ぐらいのミニバンをアサインいただきました。 スタッフ配置の関係で待たされた事を除けば完璧でした。

今回は私のスケジュール変更などでご迷惑をおかけしました。 直接アテンドしていただく事は出来ませんでしたが、LINEでサポートしていただき、無事に利用できました。

Very good

Very good

Excellent vehicle but pick-up was not without its problems. Waited nearly 30 minutes before I got to the desk. Agent was nice and friendly but booking out the car was laborious. Despite being a regular customer and having rented from them 12 days before, agent could not find my details to auto populate the rental agreement and had to do it manually. The drop down menu for UK counties was not extensive (e.g. no West Midlands or Warwickshire) and included a number of towns and cities. Paid a one way fee, which agent verbally confirmed, as car drop off was at the airport. Payment went through but unbeknown to me, agent had keyed in 10 times the fee. At least they refunded the overcharge within 24 hours of being notified!

Contacted QEEQ Customer Service regarding overcharge but process to be followed did not give me confidence that I would get a timely resolution, so went directly to Alamo.

We ended up with an electric car, my first ever experience, and was absolutely wonderful. An excellent experience overall. Thanks budget!

When I had an issue, the staff were excellent. Called me back at my convenience which was hugely appreciated.

Misleading pick up information. As I’d prepaid and given all pre booking information to Avis it states go to the desk marked pre booked give your card and license and pick up your keys not waiting. This not true. At the desk there’s a queue and they ask if anyone is a preferred customer, I said I was but they said not and get back in the queue which then took me about 25 mins

No, all fairly clear

The car was slightly bigger than expected and in very good condition. Nice to drive. Counter staff were very helpful and got us on our way promptly.

This is the second time using QEEQ and the service and ease of use are great.

Me gustó mucho el carro que me entregaron y la atención en el mostrador.

Funcionó muy bien

プレミアムクラスの車ではなく、ミラーもくすんで見えにくかった

Smooth process from booking, pick up to delivery!!!!

We were charged an additional 300 USD for some reason.

Didn't like at all the experience with Thrifty (upselling, check in experience was very long, defective car).

Price was good. Communication was very good. Really upset that QEEQ is keeping my deposit of $200 for 1-2 months. Really upset about that!