AVIS CAR RENTAL REVIEWS

Pathetic customer service overcharging unnecessarily

Location details are very poor often

Car was exactly as ordered and perfectly clean inside and out. Counter staff extremely efficient and friendly. I am happy that they will rent to an 'older' driver with no apparent penalty! Not really an issue for Avis, but there was quite a wait for the shuttle from the terminal and it was crowded but it was Friday afternoon - and the return to the terminal was fine.

I was pleasantly surprised how efficient this was as it was the first time I have booked through QEEQ.com

A good hire with very good service.

Easy ti use and giving a good inexpensive offer for the hire.

They didn’t have the vehicle I ordered

I like QEEQ and deals they find

Just the best service weve ever had, will be using this branch again soon!

I was very disappointed I didn't get the vehicle (or equivalent that I booked). I booked a small fuel efficient car but was given a large car with poor fuel efficiency increasing the cost and environmental impact of my trip.

Ningún comentario

I did wait in an endless line (at least 4 times as long as any on the other agencies counters), but I've got a higher category car than I booked (for the same price), and they honored my request to provide a car which had a recent oil change, because I was up for a long drive.

Everything was fine.

Just when leaving the city, I got a warning that a tire was underinflated. I had to go and find air before continuing.

See above

All went well from this perspective

The company representative was very friendly and professional. Unfortunately, we received a very old car, meaning it was full of scratches and technologically outdated — an Audi Q3 from 2019 without reverse sensors and without a rear camera. Additionally, some safety systems were non-functional, such as the lane-keeping assist, which was disabled. I’d like to remind you that it’s 2024, and I expect an international rental company like Avis to have modern vehicles, not ones that are 5 years old.

The vehicle's compatibility with mobile devices and the connectivity of the associated application were unsatisfactory. Tesla's functionalities are predominantly managed through a mobile device and Avis didn't accept to add me as a driver.

Great company i used them many times

Love the car. Admired the agents for their calm and professionalism which made us all feel things were handled and we were safe.

Great price.

No problems

No comment

Your customer service online and contact number is atrocious. Location only open from 9am-12pm. Customer service on the phone was completely useless and incompetent. Avis acts as if they have nothing to do with Avis locations and are incapable of contacting anyone else within Avis especially their car rental locations.

The car was ok but not what I expect from Avis who I see as the premier car rental company

Great prices and easy booking

The car was fine. I just had to wait over 60 minutes for them to give me one even though I had reserved and paid for it weeks before

Very good

Thank you for the car upgrade. I really enjoyed it

Car exceeded expectations as were upgraded and desk agent was brilliant.