HERTZ CAR RENTAL REVIEWS

Very satisfied

Very satisfied

Very good

Nothing happened

차가 예약한거랑 달랐습니다 금약도 예약한거랑 틀렸습니다

Satisfied

Very satisfied

Overall, I am very satisfied. The car was in good condition, the service was excellent, and they answered all my questions without trying to upsell anything.

Probably the largest rental car company, very convenient process.

Very satisfied

Overall satisfied, the counter staff followed the rules and did not push additional insurance.

The car was new, easy to locate, and the return process was convenient. However, when picking up the car, the employee handed over the keys and disappeared. I noticed significant scratches on the car and waited a long time for the employee to return. I requested a note on the condition, but he said it wasn't his job and that photos were already emailed. I had to take a video for my own record. The return process didn't have any issues, and the $200 deposit was refunded today, which made me feel relieved.

Very satisfied!!!

Very satisfied, reasonable price, the car was quite new, and our driving experience was smooth.

The overall service was very satisfactory. The car we received was brand new. After completing the paperwork at the counter, follow the orange corridor to the innermost elevator and go down to level -1, where you'll see the Hertz sign. Almost all car pickups are here. Just find the sign of your rental company. The whole process was smooth, and there were no upsells. I checked the car carefully and took some photos.

Apart from having to wait in line for a bit when picking up the car, everything else was very convenient.

When we drove to Palm Springs, we discovered a slow tire leak. We went to the office to exchange cars, and they didn't charge any fees at all. We just got another car.

Overall service is acceptable, but staff quality needs improvement.

Satisfied

Very satisfied