AVIS CAR RENTAL REVIEWS

They tried to sell me an E-Toll, which I didn't want, so the service felt less enthusiastic. The car was somewhat dirty with scratches on the rims and body. I requested a replacement, but the staff said there were no other cars available. After checking the lot myself, I found no other cars either, so I had to settle for this one. The car's condition was acceptable with good fuel efficiency, though there was a noise from the front left. The store is relatively small with limited cars, it's better to go to the airport location.

The service attitude is good, and the explanations are very detailed.

Satisfied

Easy to find

The battery was flat when I went to return the car. The process of getting it sorted with Avis was frustrating and staff were unhelpful.

Process seemed OK

The process was smooth. Although we arrived late, we still got an upgraded model of a Hyundai Santa Fe.

Overall, it's quite convenient. Although I refueled the car before returning it, I was still charged. Be sure to keep your refueling receipts for any future claims.

Overall service is decent.

Very good

Good. The car has good safety features, including lane keeping, cruise control, rear cross-traffic alert, and a backup camera.

Very good

The car had over 50,000 kilometers on it, but the condition was excellent. All four tires were new. Pickup and dropoff were smooth, and any questions were easily addressed with the help of translation software.

Satisfactory

The store is small and there are limited car models. The interior is very dirty.

Very satisfied, almost a new car

Very good experience, everything went smoothly. The car was spacious and easy to drive. At the rental counter, they just asked if additional insurance was needed, and if not, they were fine with it. There were staff in the parking lot to assist as well. Very worry-free, highly recommended!

Friendly attitude and high efficiency.

I waited for an hour, and the car still hadn't returned. Poor service.

Average

Very satisfied