HERTZ CAR RENTAL REVIEWS

On the third day after getting the car, the tire pressure warning light came on. We quickly got off the highway and found a Hertz location at a nearby hotel. The staff quickly measured the tire pressure and added air. She suggested that the dashboard is very sensitive to slightly low tire pressure, but it should be fine after adding air. If we insisted on changing the car, we could do so at the airport branch, but her location couldn’t handle it. We trusted her advice, and for the next five days, we had no issues. We didn't buy the E-toll, and received a toll charge notification within ten days after using the highways. The toll and rental company's management fee were not high. Personally, I think unless you use the highway multiple times daily, not buying the E-toll and paying per use is more cost-effective.

Very satisfied

Great service, returning the car was incredibly easy.

Rented two identical cars at the same time, but the deposit was 3000 NOK for one and 8000 NOK for the other. When I asked the staff why, they said they randomly entered a price. How can this job be done so arbitrarily? It seems like there are a lot of shady practices! The car was a Suzuki version of the RAV4 with 18,000 km on it, which is relatively new. There were noticeable scratches on the right side, and both the exterior and interior were not very clean. Overall, just average!

Very satisfied

Very satisfied

Very satisfied

Fairly satisfied.

Overall, it was quite good.

The front desk staff were very unfriendly.

Very satisfied

Pretty good

Very satisfied

Very satisfied

Excellent!

Poor English communication skills of customer service

As expected from a large company, efficient and convenient.

Hertz is great. I lost my passport, but Hertz was the only company that could rent a car to me, and they were very efficient. I ended up with a Toyota Chev, which is a great car.

Unreasonable charges, unscrupulous company

The staff at the counter was slow, with only one person working there. They slowly took their time. The key issue was being told we'd have to pay $90 to pick up the car on time, otherwise, we'd have to wait in line for an hour and a half. In the end, we neither paid nor waited in line.