QEEQ CAR RENTAL REVIEWS

We’ll run and efficient service

Easy booking process

No tuvimos posibilidad de modificar la categoría del vehículo una vez en recepción. Por lo demás todo correcto

De 10 todo perfecto

I read the reviews, but did not experience any of the negative comments. There was no pressure to buy anything extra, but we did bring a letter from our own car insurance saying our coverage was good for their car as long as it was valued at $100,000 or less, which wasn't a problem. The cost was so much less than anywhere else, I was sure there would be an issue, but there were no problems. I will definitely use them again and would recommend this Orlando location to friends and family.

It worked seamlessly. No issues at all through the whole process.

The clutch was very Strange. Very soft and the slip was very small. Next time I will go automatic gear.

Yes I arrived 3 hours earlier they would not give me the car till after 12 pm. QUEEQ was really trying to help he was very caring.

The car model wasn't the one I booked - they said that the model wasn't part of their fleet anymore. They didn't accept my card at the booking - luckily I had a second one.

It would be better to actually be able to rent the car model booked on the website instead of something different.

Very friendly and helpful staff.

What amazing staff and service. Highly recommend

Car was brand new. Staff was friendly and explained everything clearly.

Car was in a very good condition and didn't have any damages. We did have to wait a very long time at the Europcar counter to get our keys. They should have also mentioned that the drop off location had changed.

Was easy to find the type of car we wanted and for the dates booked. Customer Support was helpful in figuring out the new location of drop off.

During my recent car rental experience, I encountered aggressive upselling tactics that were both unprofessional and based on questionable premises. Firstly, the staff heavily emphasized worst-case scenarios to upsell additional insurance, presenting it as though an accident was almost inevitable as soon as I drove off the lot. This approach felt more like fearmongering than a genuine effort to assist customers in making informed decisions. Secondly, I was offered a Fuel Purchase Option at an upfront cost of $67, under the claim that it would relieve me of the need to return the car with a full tank of fuel. However, based on average fuel consumption for a typical trip in Hawaii, the estimated cost of fuel would likely be under $50—even if the car was used daily. This option, therefore, seemed overpriced and unnecessary. The sales tactic included exaggerating the inconvenience of refueling in Hawaii, including claims that fuel stations were difficult to access or that foreigners might face additional fees due to credit card charges. The most peculiar assertion was that entering a ZIP code at fuel stations posed a significant obstacle, which seemed far-fetched and misleading. These aggressive upselling techniques undermined my trust in the service and detracted from an otherwise straightforward rental process. I would encourage a more transparent and customer-focused approach, emphasizing informed choice over pressure tactics.

As always, the process was seamless, with an easy-to-navigate system and excellent communication. I especially appreciated the WhatsApp messages providing timely reminders about my car rental and helpful tips on navigating the area, including recommendations on places to visit. The inclusion of Google Maps links for both pick-up and return locations was incredibly useful and much appreciated. This small but thoughtful detail made the process even smoother. Additionally, thank you for the heads-up about potential upselling tactics for insurance and other services at the rental location. Your proactive advice helped me feel prepared and confident during the transaction. Overall, a fantastic experience—thank you!

Everyone was very helpful.

It was most definitely the most affordable option I could find.

I was supplied with a modern compact car (Chevrolet Malibu) which I found enjoyable to drive.

Booking process was straightforward - I got what I wanted.

余分な保険をつけないでほしい。車の鍵が2つもらえたのだが、その2つが普通だと取れない。針金で連結されており、どうやれば取れるのかとカウンタースタッフに聞いたところ、ガソリンスタンドなどで切断してもらう必要があると言う答えだった。これでは、2つ貸してもらう意味がない。2つに分かれた状態で、2つのキーを貸して欲しい。

カナダからアメリカへ国境を超える予定だったのだが、最初に借りていたレンタカー業者だとそれができないことを、事前に電話で教えてもらえたので、違う業者で借り直すことができた。

I've used Dollar as well as Budget car rental companies at the International airport in Nassau. Avis has been my best experience to date. The best quality of car by far, zero issues with the car, and the service was extremely quick, smooth, seamless. Excellent!!

This was my first time using QEEQ for booking a vehicle in Nassau. I've previously used Expedia, as well as another booking company. However, QEEQ was my best experience by far. Quick, smooth, easy, and the best price compared to all the others. This will definitely be my default booking / reservation company from now on.

Un auto prácticamente nuevo

Plataforma fácil de emplear

Did not use the QEEQ reservation but made another even though I presented the QEEQ documents. Got charged double.

Worked well

Waiting on an itemized bill please so I can verify what I have been charged for on my credit card.

Waiting time maybe need to improve, because I only seen 3 staff at the counter with a lot of customer still waiting the queue

Very friendly service and free upgrade because the counter staff member saw that we had a large Family.

There are too many annoying pop-ups when using quick with false discounts.