The line up ridiculously long. Only 1 staff member. Over an hour wait to get to the counter. Confusion with key to match car and stall number. I will pay more next time to avoid Avis car rental.
Never again. - worst service
No había autos disponibles como el reservado, nos hicieron un cobro que se supone se reembolsó y no fue así, caótica logística de entrega el tiempo en fila fue mayor 180 minutos
“Bien todo, alguna demora en la recogida y los adicionales que siempre se incorporan, falta la factu.”
About Thrifty:8.0/10
A la fecha transcurridos 4 dias aun no me han enviado la factura final
About QEEQ:10.0/10
no todo muy bien hace tiempo vengo contratando a traves de ustedes y ya lo recomiendo con terceros pues me parece muy bueno el servicio. El protector de caida de precio me parece muy bueno
“Great service but NOT equivalent car. Also cost too high for the car we were actually given.”
About Adati:10.0/10
HOWEVER, there was a huge problem. We booked a Mitsbushi Pajaero as we required a FULL SIZED 4WD with high clearance and 4WD. We received a Mazda CX8 which was large enough but not 4WD meaning that we could NOT go where we wanted and got stuck in the snow several times and us not having a full high high clearance 4WD ruined our trip. The car we were given was not equivalent.
I already know the Dallas car rental center, they are in very good condition and easy to find, but it bothers me a lot is if you already have a reservation and previous payments, ID, license, etc there is always some detail that delays everything, either because they don't have the car there or some other insurance factor that causes a delay, In addition to poor staff attention , it's always the same, it makes me want to look for other options in the market.
Next time we book a car rental and pay online, I hope the process is seamless, allowing us to skip the queue entirely and quickly pick up the car without any delays.
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